Nationwide
Member Relations Partner
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At Nationwide, we openly put our customers at the centre of every decision we make as a business. Every role, no matter what it's doing, is customer focused.
In Customer Resolutions, our focus is on resolving issues for our customers when things go wrong and preventing them from happening again. As we continue to evolve our processes, data capabilities and technology landscape, we're looking for an experienced Business Partner to help shape the future of management information, reporting and operational insight across our function.
This is a unique opportunity to play a leading role in the design, development and delivery of future data and reporting capabilities supporting large-scale transformation, migration and integration activity. Working across operational, technical and governance teams, you'll help ensure data is understood, governed and transformed into meaningful insight that drives better customer outcomes, operational excellence and regulatory compliance.
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You'll act as a conduit to our operational functions ensuring that there needs are met, translating complex requirements into practical solutions, influencing stakeholders at all levels and ensuring future reporting, tooling and data structures are fit for purpose within a rapidly changing environment.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
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For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
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