The Chartered Institute of Building (CIOB)
Member Services and Events Co-Ordinator
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Job Title: Member Services & Events Coordinator
Location: Home based - covering West Yorkshire, South Yorkshire, Northeast Yorkshire & Humber
Working Hours: Full Time, 36 hours per week
Contract Type: Permanent
Salary: £30,805 per year
About Us
Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere. If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.
About The Role
As a Member Services & Events Coordinator, you will act as the main point of contact for members providing excellent customer services, support, and membership advice for West Yorkshire, South Yorkshire, North- East Yorkshire & Humber (North of England). You will be responsible for providing corporate information to the Local Hub Committee(s) ensuring the goals and objectives of the Institute are delivered. You will also be responsible for organising and delivering a program of events locally including, networking, CPD, new members, and upgrade workshops.
We’d ideally like the successful candidate to be located around Yorkshire. The role is home based but requires travel to the hubs.
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Key Responsibilities
- Advise members and potential members on local activities and products available to them
- Contribute to the annual renewals campaign locally to achieve targets set along with weekly upgrade campaigns
- Publicise and promote the local annual events program (may include joint events with other professional bodies or local associations) to achieve targets
- Ensure all CIOB’s products/services are promoted at events e.g., CIOB Training, CIOB Academy, membership, structured programs, CPD portal, magazines, etc
- Responsibility for raising purchase orders and invoices for local events and associated income and expenditure
About You
The ideal candidate will have/ be:
- Excellent communication skills, both in written and spoken English
- Demonstrable administrative experience
- Organising and reviewing successful events within budget
- Excellent customer service, organisational, multi-tasking, and administrative skills
- Ability to work from home with minimal supervision
- Strong IT skills including Microsoft Office software (Word, Excel, PowerPoint, and Outlook) experience working with social media, with the ability to learn new in-house systems quickly.
- Willing to travel and work flexible hours to meet the organisation’s needs.
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Why Work For Us?
We offer not only the opportunity to make a real difference through your work but also a friendly, flexible, and supportive working environment. Here’s what you can expect:
- A Competitive Salary
- Generous Benefits Package:
- 25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure.
- Private pension scheme with employer contributions and free pension advice.
- Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback).
- Enhanced family-friendly policies and life assurance.
- Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders.
- Development Opportunities: Learning and development tailored to your career growth.
- Inclusive Environment: We’re a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity.
- Recognition: We are proud to say that we hold a Gold Investors in People Award - which we really hope will show you our commitment to you as an employer.
Please note that we may consider applications as they are submitted and therefore you are encouraged to apply as soon as possible.
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