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Membership Manager
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Network Growth & Engagement Manager – Digital Health
London | Hybrid – 3 days in the office, 2 from home
c.£60,000 basic + c.£8,000 bonus
We’re looking for an experienced community and engagement professional to lead an established network of senior NHS digital-health leaders.
This isn’t a traditional sales role, but it is commercial and target-driven.
You’ll build trusted relationships with senior NHS and government stakeholders, keep members engaged throughout the year and turn that engagement into active participation across events, webinars, networking sessions and other programmes.
The role will include:
- Developing the year-round community engagement and communications strategy
- Building relationships with senior NHS and government stakeholders
- Growing the network and retaining existing members
- Increasing participation and attendance across events and webinars
- Delivering 300+ senior delegates for key programmes
- Identifying relevant speakers, topics and new specialist groups
- Working with marketing on targeted communications and audience growth
- Overseeing sponsor deliverables
- Leading the Community Engagement Team and managing its targets
- Managing the engagement budget and reporting results to the MD
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We’re looking for someone who:
- Has built or managed a professional community, membership network or senior audience
- Understands the NHS, digital health or wider healthcare market
- Can demonstrate measurable growth in membership, engagement or event attendance
- Is confident communicating with senior stakeholders
- Has experience managing people, budgets and competing priorities
- Combines strong relationship-building skills with pace, initiative and commercial awareness
- Is comfortable picking up the phone, creating opportunities and being accountable for results
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Relevant backgrounds could include healthcare events, professional membership organisations, NHS-facing networks, audience or delegate development, healthcare publishing, partnerships and stakeholder engagement.
We’ll be reviewing every application carefully and will contact candidates whose experience most closely matches the role. Good luck!
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