Aneurin Bevan University Health Board
Mental Health Care Support Worker
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Job Overview
An exciting opportunity has arisen within Aneurin Bevan University Health Board (ABUHB) for a Health Care Support Worker to join our caring, compassionate, and professional nursing team within the Mental Health and Learning Disabilities Division. Successful candidates will have the opportunity to work across a variety of hospital sites within the Health Board.
Applicants must hold an NVQ/QCF Level 3 in Health and Social Care gained within a health or social care setting, or possess equivalent experience and be able to evidence work-based competency, demonstrating theoretical knowledge and the ability to undertake clinical care duties relevant to the role. This should have been gained through practical experience, work-based training, and/or relevant short courses.
Please note that this role requires full flexibility to work a rotational shift pattern, including days, nights, weekends, and bank holidays as required.
This role is currently under review within the Health Board and will result in the issuing of a revised band 3 job description. If appointed, your manager will ensure you are kept informed and support you through any changes, including discussing relevant training requirements.
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The closing date is 5 October 2026; however, this may be subject to change.
Main duties of the job
We are a friendly team and welcome applications from Health Care Support Workers who possess excellent communication skills both written and verbal and who are committed to providing high standards of care for patients, their families, and carers within a hospital setting. Ideally the candidate will have excellent computer skills and be enthusiastic about change management and supportive towards their colleagues.
There are lots of opportunities to further develop and you will be supported with training and education.
Working for our organisation
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
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We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.
Education and Training
Essential criteria
- NVQ / QCS Level 3 Mental Health and Social Care or recent care experience within the last 6 months.
Knowledge
Essential criteria
- Experience of working with people
Personal skills and attributes
Essential criteria
- Good Communication Skills and Attributes
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