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Central and North West London NHS Foundation Trust

Mental Health In-Reach Service Manager - HMP/YOI Bronzefield

London
Posted 1 day ago
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Job Overview

Make a Difference with CNWL Health & Justice

CNWL is a Top Employer Award Winner, delivering high-quality healthcare to diverse communities across London and beyond. We are looking for a motivated and compassionate Mental Health In-Reach Service Manager to join our supportive Health & Justice team at HMP Bronzefield.

This is a unique opportunity to make a real difference to the lives of people in secure settings, helping to improve health outcomes, promote wellbeing and reduce health inequalities. Working within our prison healthcare service, you will be part of a forward-thinking multidisciplinary team providing high-quality care across a 7-day service.

Guided by our motto, “Caring, Not Judging,” we work alongside the criminal justice system and partner agencies to deliver responsive, person-centred primary care and mental health services that support recovery, rehabilitation and social inclusion.

Join an award-winning team where your skills, compassion and expertise can have a lasting impact.

Find out what it's like to work with us: Hear from our Health & Justice staff

Main duties of the job

The post holder will have overall responsibility for the line-management, clinical, operational and performance functions of the Mental Health In-reach Teams within the prison. This will involve ensuring effective and efficient resource utilisation, awareness of financial impact, the delivery of evidence-based patient care and a safe service. In conjunction with the Consultant Psychiatrist and the Head of Healthcare, the post holder will provide clear, visible leadership, vision and clinical expertise to enhance the service user experience.

  • To operate flexibly within a challenging healthcare environment, involving multiple providers, while being an ambassador for Healthcare and CNWL.
  • To support the Team in the creation of effective pathways of care for the prisoners served.

Working for our organisation

Why Join Our Team?

At CNWL, we are committed to supporting your wellbeing, development and career progression. You'll benefit from:

  • Regular supervision
  • Personalised development plans
  • Specialist training opportunities
  • Preceptorship programmes
  • Revalidation support

We value and celebrate our staff through initiatives such as our Hidden Gem Awards and annual staff recognition events. You'll also have access to:

  • A wide range of health and wellbeing services
  • Over 1,400 discounts on shopping, travel, entertainment and dining through MyTrustBenefits
  • Free online learning resources to support your personal and professional development

Staff based at our Surrey sites enjoy additional benefits, including:

  • Free onsite parking
  • Complimentary access to leisure facilities

Join an award-winning organisation where you'll feel valued, supported and empowered to make a real difference every day.

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Detailed Job Description And Main Responsibilities

Please see job description for full role requirements and responsibilities.

  • To deliver effective leadership and direction to all staff within the In-reach team.
  • To ensure the service is cost effective, well organised, evidence based, & service user focussed.
  • To ensure that all targets and performance indicators as agreed with the Head of Healthcare are met, and where they are ‘at risk’ to communicate with the Regional Operations Manager and Business and Performance Lead as soon as a risk is identified.
  • To be responsible for implementing service changes when required, ensuring effective implementation with measurable outcomes and to agreed timescales.
  • To advance innovative ideas and strategies and provide vision and inspiration to enable staff to deliver care more effectively.
  • To ensure that clinical practice in the team is delivered safely and in accordance with the Care Qualify Commission Framework, Professional Practice standards and any other relevant national policies and standards.
  • To implement a culture that focuses on improving outcomes across the care pathway for clients.
  • To work in partnership with the Prison and other healthcare providers to ensure there are clear and responsive operational policies, procedures and protocols.
  • To take a leadership role in the ACCT process and other risk management processes.
  • To ensure the effective clinical management of patients in In-patients, Segregation, the wings/house blocks, and any other area of the prison.
  • To ensure that transfers to secure hospitals are managed in the shortest possible timescale.
  • To take the lead on implementing care quality standards. This will include keeping updated with national policy and legislation, attending relevant Trust meetings, policy development and implementation of improvement programmes across the service.
  • To provide cover for the Head of Healthcare as required.

Person specification

Education And Qualifications

Essential criteria

  • Registered Nurse, Allied Health or Social Care Professional.
  • Education to degree level, or appropriate experience.

Desirable criteria

  • Recognised management training in leadership, policy or strategy
  • Training or Mentorship qualification

Previous Experience

Essential criteria

  • Consolidated years post-registration experience
  • Substantive experience of managing within a multi-disciplinary staff team, including line management, supervision responsibility and operational management of services at band 7
  • Substantial experience within a prison or low, medium or high security hospital setting.
  • Experience of re-provisioning of services and managing staff through change
  • Experience of service development
  • Experience of managing staff and resources.
  • Experience of writing reports and delivering presentations
  • Experienced in involving service users and carers in service planning and monitoring
  • Competent in using IT, including word processing, spreadsheet and email.
  • Experience of multi-professional collaboration at senior level, including partnership working with other agencies

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Desirable criteria

  • Experience of managing budgets

Skills & Knowledge

Essential criteria

  • Up to date knowledge of nursing developments, especially in forensic mental health.
  • Ability to provide clinical advice appropriate to background and experience
  • Ability to build and develop teams of people and to provide strong leadership to a diverse workforce
  • Demonstrable ability to performance manages services to meet key performance indicators (KPIs) and performance targets
  • Ability to identify problems and use initiative and creativity in problem solving
  • Ability to communicate effectively in writing and orally, presenting ideas with clarity, for a variety of audiences.
  • Ability to manage pressure and changing and conflicting priorities effectively.
  • Ability to support and monitor systems for clinical practice
  • Able to influence and use negotiation skills to manage differences constructively.
  • A demonstrable ability to work closely with a range of stakeholders and other providers in helping plan the future of service provision.
  • Ability to manage change and conflict
  • Able to demonstrate a genuine commitment to principles of equal opportunity, fair access and service user empowerment, and the ability to translate principles into practice.
  • Able to demonstrate an understanding of safeguarding practice for both vulnerable adults and children
  • To demonstrate professional integrity, and an ability to present the nursing viewpoint within appropriate meetings

Desirable criteria

  • Detailed knowledge of policy agenda in forensic Mental Health services
  • Understanding of the NHS Long term plan, and direction of travel for mental health services in ICS

Attitudes, aptitudes personal characteristics

Essential criteria

  • To demonstrate a positive ‘can do’ attitude despite the difficulty of any given situation
  • To demonstrate the ability to weigh up situations and consider the benefits and problems before decisions are made.

Desirable criteria

  • Demonstrable ability to plan and implement change in the service and ensure the involvement of the workforce in the programme of change.

Other

Essential criteria

  • The post holder must have the ability to understand and implement the equal opportunities policy at a level appropriate to the job.
  • Ability to promote anti-discriminatory and anti racist practices.
  • Ability to promote and work in line with the working model of a 7 day a week service.
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Skills

Line Management
Clinical Leadership
Operational Management
Forensic Mental Health
Service Development
Risk Management
Performance Management
Stakeholder Engagement
Change Management
Safeguarding
Budget Management
Multi-professional Collaboration

Location

London, England, United Kingdom

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