Cygnet
Mental Health Law Practitioner / Receptionist
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Mental Health Law Practitioner / Receptionist
Location: Cygnet Lodge / Cygnet Grange
Contract Type: Full Time
Hours: 40 hours per week, Monday to Friday
Salary: £29,110 per annum
Job Requisition ID: JR3609
Helping others improve and turn their lives around. There's no better feeling. It's what we do for thousands of people across more than 150 sites throughout the UK. Be a part of it.
We are currently recruiting for a Mental Health Law Practitioner / Receptionist to join our team across the Grange and Lodge.
This dual-role position combines responsibility for ensuring compliance with Mental Health Act legislation and providing a professional, welcoming reception service for patients, visitors, professionals, and colleagues.
The successful candidate will be highly organised, approachable, and able to manage a varied workload in a fast-paced healthcare environment.
Your Day-to-Day
Mental Health Law Responsibilities
- Ensure all procedures relating to the Mental Health Act 1983 and associated legislation are adhered to.
- Ensure the lawful detention of patients and the maintenance of accurate statutory records.
- Ensure all Mental Health Act documentation is securely stored and maintained.
- Receive and process section papers during working hours.
- Arrange correction of any errors relating to patient detention to ensure legal compliance.
- Ensure patients and nearest relatives are informed of their rights and support them in exercising those rights where appropriate.
- Maintain an up-to-date list of mental health solicitors and support arrangements for representation at hearings and appeals where appropriate.
- Liaise with clinical teams, external agencies, and legal representatives as required.
- Support Mental Health Act audits and compliance monitoring activities.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Reception Responsibilities
- Deliver a professional and welcoming front-of-house service.
- Greet and assist visitors, patients, families, and external professionals.
- Answer, screen, and redirect telephone calls and email enquiries.
- Manage incoming and outgoing post and deliveries.
- Maintain visitor logs and site access procedures.
- Provide general administrative support to the hospital team.
- Book meetings, arrange appointments, and support diary management where required.
- Ensure reception and public areas are maintained to a professional standard.
We Are Looking For Someone Who Has
- Previous administration and customer service experience.
- Experience working in a reception or front-of-house environment.
- Strong organisational skills and attention to detail.
- Excellent verbal and written communication skills.
- Good knowledge of Microsoft Office, including Word, Excel, and Outlook.
- GCSEs (or equivalent) in English and Maths.
- The ability to work independently and manage competing priorities.
- Experience working within healthcare or mental health services is desirable.
- Knowledge of Mental Health Law and associated legislation is desirable.
- Knowledge of compliance and auditing requirements within healthcare settings is desirable.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
In Return, You'll Receive
- Full training and induction.
- Regular coaching and support.
- Employee Discount Scheme.
- Company Pension Scheme.
- Company-paid Life Assurance.
- Smart Health Toolkit, including fitness programmes, nutrition consultations, and health checks.
- Health Cash Plan.
- Subsidised meals whilst on duty.
What Next?
If you care about making a difference, we want to hear from you.
Apply today to join our team and play an important role in supporting both the legal rights of our patients and the smooth operation of our service.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London