VONNE (Voluntary Organisations' Network North East)
Mental Health Recovery Worker
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Contract Type: Permanent
Role Type: Employment
Hours: Full or Part time
Application deadline: Friday, September 18, 2026 - 00:00
Based: Middlesbrough
Salary: £28,500
Salary Type: Fixed Salary
Location: Teesside
Role description: Project Support
At Teesside Mind we work with people in a recovery-focused way and are currently recruiting a Mental Health Recovery Worker.
The Recovery Worker will work as part of the Foundation and Recovery Service for Teesside Mind under Impact on Teesside. This pathway works with individuals who need support for their mental health alongside social stressors such as debt, housing and barriers to support.
The post holder will work to support those with more complex mental health and social care needs who, without support, are at significant risk of using crisis care, A&E or other unplanned care services. You will be confident in working autonomously and providing assertive outreach support, motivation and brokerage to facilitate service user engagement into the right community services. You will promote independence and personal control.
Main Responsibilties
Main Duties
- To work within the community to deliver an assertive recovery service
- To contribute to triage and assessment to identify eligibility, suitability and risk
- To undertake assessments, risk assessments and risk management
- To engage service users with complex needs using person centred and enabling approaches
- To proactively work with service users so they can access and benefit from appropriate services in a timely manner
- To undertake complex casework within a high demand service
- To work collaboratively with service users to implement support plans and specific outcome tools
- To work/liaise with partner agencies to ensure their involvement in and support for service users and the project, including GPs, mental health, criminal justice, voluntary sector and mainstream community services
- To ensure work/liaison is maintained with any partner agencies involved with individual care plans
- To work collaboratively with service users to maintain change and engagement with other partner agencies/appropriate services
- To work collaboratively with service users towards a planned ending and exit from the service
- To promote the service within the community
- To attend meetings and events and develop networks as appropriate
- To ensure that project targets are met
- To keep up to date service user records in line with policies and procedures
- To produce case studies and other evidence for inclusion in reports for managers and funders as requested.
- To contribute to service developments/quality improvements
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General Duties
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- To be responsible for own Health and Safety and contribute to Health and Safety systems and safe working practices
- To undertake administrative duties as required and make appropriate use of admin support
- To ensure all activities are delivered within legal requirements and Teesside Mind’s Quality Standards
- To work within the policies and procedures of Teesside Mind at all times
- To take part in support and supervision as required
- To take part in learning and development activities as required
- To undertake other tasks commensurate with the position as required
Essential
Qualifications & Experience Required
- Level 3 Health and Social Care qualification or equivalent
- Working with people with mental health needs
- Working with vulnerable adults with complex needs
- Working with eligibility criteria and to targets
- Experience of working in a community setting
- Successfully delivering planned interventions
- Working effectively with partners agencies
- Support planning
- Service improvement & development
Desirable
- Graduate level qualification in a relevant area
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