BrisDoc Healthcare Services
Mental Health Shift Manager
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Join our Award-winning Mental Health Service as a Shift Manager and Make a Real Difference!
Our Mental Health Integrated Access Partnership is revolutionising mental health crisis care by providing responsive community-based support, significantly reducing hospital admissions. Since February 2021, we have achieved a remarkable 99.9% reduction in NHS111 mental health calls directed to A&E.
About the Role
As a Shift Manager, you will play a crucial role in ensuring the efficient and effective operation of our service. Your leadership will drive our mission to deliver compassionate, timely, and high-quality care. Join us to lead a dedicated team and make a significant impact on the lives of those in need.
Please note: This role is part-time approximately 16.5 hours per week, which may be supplemented to increase hours by combining Call handler hours. This can be discussed at the interview.
Pay Structure
- Weekday daytime: £15.27
- Weekday evening: £15.66
- Weekday overnight, weekend daytime, and overnights: £17.10
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Responsibilities
As a Shift Manager, you will oversee the operational management of our mental health service, ensuring the patient advice queue is managed efficiently.
- Provide clear direction and support to colleagues, ensuring the consistent application of standard operating procedures.
- Manage incoming calls with empathy and professionalism.
- Optimise resource deployment and address any resourcing issues promptly.
- Respond proactively to risks within the healthcare system.
- Implement business continuity plans when necessary.
- Produce comprehensive shift reports.
- Facilitate effective communication across the service.
About BrisDoc
BrisDoc is a leading NHS Healthcare provider with over two decades of service in Bristol, North Somerset, and South Gloucestershire. We offer a range of primary care services, including 24/7 Urgent Care, GP Practices, and a Homeless Health Service, serving over a million patients annually.
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Our team is dedicated to compassionate, respectful, and timely patient care, advocating for health equality. We foster a supportive and inclusive work environment, emphasising employee growth, work-life balance, and flexible roles. As an Employee Owned Social Enterprise, our staff are co-owners, actively engaged in organisational development.
We provide:
- Competitive salaries
- Generous leave
- Annual bonuses
- Extensive training opportunities
- Benefits like the NHS Pension Scheme and various discounts
Contact Information
For further details or informal visits, contact:
Name: Amanda Harshaw
Job title: People team administrator
Email address: Workwithus@brisdoc.org
Telephone number: 0117 9370900
Apply Now
Find a career you can be proud of at BrisDoc. Apply now by emailing workwithus@brisdoc.org or calling 0117 937 0900 option 1
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