Rethink Mental Illness
Mental Health Support Worker
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Join Our Team as a Support Worker
Location
Grove Court, Newcastle-Under-Lyme
Job Details
- Full-time role available – Includes night and weekend work – Rota basis
- Shifts: 7:45am - 8:15pm and 8pm - 8am
- Enhancement Payments:
- £50 - Per sleep in (8 hours)
- £0.86 - Unsocial Hours
- 1.5 x hourly rate - Bank Holiday
About Grove Court
We are a welcoming 12-bed registered Residential Care Home, supporting a mixed-gender group of adults living with severe mental illness. Our home is designed to provide a safe, calm, and supportive environment where every person is treated with dignity, respect, and compassion.
Our team works together to provide care 24 hours a day, ensuring residents receive consistent support whenever they need it. If you’re passionate about making a positive difference in people’s lives, you’ll feel right at home with us.
What Will You Do?
In this role, you will support individuals on their recovery journey, helping them build skills, confidence, and independence. Your work will include:
- Provide personal care and partake in domestic duties
- Support resident to access community and social groups safely
- Providing one-to-one key-worker support and building positive, professional relationships
- Carrying out assessments and developing personalized support and safety plans
- Encouraging people to manage their mental and physical wellbeing
- Supporting individuals with daily living skills and accessing community services
- Liaising with mental health agencies, professionals, and community groups
- Contributing to safeguarding and promoting a safe, supportive environment
- Keeping accurate records, monitoring progress, and sharing information with the team
- Helping improve the service by offering feedback and supporting colleagues
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Nursing services are 24/7 services and may involve personal care responsibilities - you may undertake basic personal care tasks as outlined in the care plan. These include support with eating or drinking/toileting, washing/bathing/dressing/oral care, and the care of skin and hair.
What We’re Looking For:
- Experience supporting people with mental illness in a social care setting (paid or voluntary)
- Great listening skills, empathy, patience, and kindness
- Ability to work with digital systems (Microsoft applications, email, internet)
- A commitment to our values and willingness to learn
If you have transferable skills and a passion for helping others, we’d love to hear from you!
Why Join Rethink Mental Illness?
We believe people do their best work when they feel supported, valued, and able to be themselves. You'll benefit from:
- An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality, and Menopause.
- Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
- Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions, and Unmind.
- Learning and development opportunities to help you grow your career.
- Financial and family benefits including a contributory pension, enhanced family leave, and travel schemes.
- Recognition and rewards including discounts, cashback offers, and a Blue Light Card.
- Referral bonus where you can earn up to £300 for introducing someone to our team.
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Our Commitment to Inclusion
We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organization, and service provider supported by a multi-year equity, diversity, and inclusion programme of work. For more information, please view Revised EDI Plan - Rethink.
We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know, and we will work with you to understand what support you need.
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