Rethink Mental Illness
Mental Health Support Worker
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Join Our Team as a Mental Health Support Worker
Location: Derwent Lodge, Derby
Role: Full-time, 35 hours per week, 24/7 Service, Shifts on a rota basis
Additional Enhanced Payments:
- £0.86 - Unsocial Hours
- 1.5 x hourly rate - Bank Holiday
Are you passionate about making a real difference in people’s lives? We’re looking for an experienced and caring Mental Health Recovery Worker to join our dedicated team at Derwent Lodge – a CQC Registered home supporting individuals with severe and enduring mental health challenges.
Derwent Lodge is a 16-bed, single-level service providing a safe, welcoming, and comfortable environment that supports recovery and independence. Each resident has a private bedroom with an en-suite wet room, alongside access to shared kitchens, bathrooms, and communal living spaces.
We encourage residents to develop independent living skills, with support available as needed, and promote a sense of home by supporting individuals to personalise their rooms. The service is based in Chaddesden, close to Derby city centre, with easy access to local shops, transport links, and community amenities.
What you will do and achieve?
- Act as a key worker for service users, providing one-to-one support, advocating on their behalf, and working collaboratively with mental health professionals and external agencies.
- Deliver high-quality, person-centred support on a 24/7 basis, including assisting with personal care such as washing, dressing, eating, and maintaining personal hygiene in line with individual care plans.
- Use a recovery-focused approach to motivate and empower individuals to achieve their personal goals, build confidence, and improve both their mental and physical wellbeing.
- Develop trusting, respectful relationships while maintaining professional boundaries and adhering to organisational standards and codes of conduct.
- Support individuals to live more independently by developing daily living skills, managing personal responsibilities, and accessing community services and opportunities.
- Carry out needs assessments and contribute to the development, review, and monitoring of personalised care, support, and safety plans.
- Identify and respond to risks appropriately, contributing to safeguarding and promoting the safety and wellbeing of all service users.
- Work in partnership with external organisations, community groups, and statutory services to ensure holistic and effective support is provided.
- Maintain accurate and up-to-date records, monitor progress and outcomes, and contribute to reporting and service improvement.
- Work effectively as part of a team, supporting colleagues and contributing to a positive, safe, and continuously improving service.
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What we’re looking for:
- Experience supporting people with mental illness in a social care setting.
- Good listening skills, empathy, understanding, kindness, patience, and a willingness to learn.
- Ability to demonstrate behaviours consistent with the Charity's values.
- Excellent administration, organisation, and planning skills.
- Competent in the use of IT systems including Microsoft applications, email, and internet.
If you have transferable skills and a passion for helping others, we’d love to hear from you!
Why join Rethink Mental Illness?
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We believe people do their best work when they feel supported, valued, and able to be themselves. You'll benefit from:
- An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality, and Menopause.
- Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
- Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions, and Unmind.
- Learning and development opportunities to help you grow your career.
- Financial and family benefits including a contributory pension, enhanced family leave, and travel schemes.
- Recognition and rewards including discounts, cashback offers, and a Blue Light Card.
- Referral bonus where you can earn up to £300 for introducing someone to our team.
Our commitment to inclusion
We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation, and service provider supported by a multi-year equity, diversity, and inclusion programme of work. For more information, please view Revised EDI Plan.
We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know, and we will work with you to understand what support you need.
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