Nottingham Community Housing Association
Mental Health Support Worker Nottingham
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Salary: £24,871 - £25,371 per annum
Location: Nottingham
Hours: 37
Closing Date: 23/08/2026 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 17 days at 23:59 BST.
The Vacancy
Helping people rebuild their lives, one day at a time.
If you’re someone who genuinely cares about people, is motivated by seeing others grow, and wants a role where every day feels meaningful, this opportunity with NCHA’s Care & Support team could be perfect for you.
You’ll join a warm, supportive team who provide accommodation and one-to-one recovery-focused support to adults living with mental illness. You’ll play a key role in helping people regain confidence, develop daily living skills and successfully manage their tenancy, all while being part of a service that values choice, dignity and inclusion.
Why You’ll Love Working Here
NCHA is officially recognised as one of the UK’s Best Workplaces™, a Best Workplace for Wellbeing™ and a Best Workplace for Women™. Our colleagues tell us they feel supported, valued and proud of the work they do. Explore our working life, our benefits, and our values to discover why 77% of our colleagues say NCHA is a great place to work.
Your Benefits Include
- 37-hour working week
- Generous annual leave, with buy/sell options
- Healthcare cash plan, counselling and wellbeing support
- Help with bus and tram passes
- Shopping discounts
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The best thing about working here is "knowing the organisation supports you to support our customers" - Current colleague
What You’ll Be Doing
This is a support role, not a personal care role.
You’ll provide face-to-face support to people living with mental illness, helping them to:
- Build confidence and emotional resilience
- Strengthen relationships with family and professionals
- Develop skills for independent living
- Maintain a positive tenancy
Some individuals may need help to manage challenges such as substance misuse, anti-social behaviour or offending-related risks. You’ll respond proactively and work closely with housing, legal and criminal justice partners when needed.
You’ll also keep clear, accurate records, so confidence with IT, numeracy and writing is important.
Skills You’ll Have
- An understanding of mental health diagnoses and needs, and a genuine desire to make a difference
- The ability to stay calm and patient, even during challenging moments
- Confident communication skills with vulnerable adults as well as other professionals
- Organised, reliable and able to work independently
- Good IT, literacy and numeracy skills
Shift Patterns
Our support runs 7 days a week, 365 days a year. You’ll work a range of shifts, typically between 8am and 9pm, including weekends and bank holidays.
A Few Things to Know
- Interviews will be held on an ongoing basis in Nottingham and include a short literacy and numeracy test.
- We may close the vacancy early if we receive high interest.
- You must attach a CV when applying.
- We cannot offer sponsorship.
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NCHA strives to be a welcoming and inclusive employer. As such, we particularly welcome applicants from men, as they are currently under-represented within our Care and Support department.
Tip: We want to hear your voice in the application. Please avoid AI-generated responses.
If you’d like to do work that matters and join a team that supports you as much as you support others, we’d love to hear from you.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
- Wellbeing plan
- NCHA pension
- Free DBS checks
- £250 referral bonus
- Generous annual leave
- Free healthcare cash plan
- Company social events
- Enhanced maternity, paternity and adoption leave and pay
- Free training and development
- Access to cycle to work and discounted bus pass schemes
Documents
Helping Our Customers - Download
Equality Diversity and Inclusion Strategy - Download
Support worker - Mental Health.docx - Download
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