Care Concern Group
Mental Health Support Worker

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Our care home, based in Heath Hayes, provides residential care for 33 adults with complex mental and physical health needs.
Mental Health Support Worker Contract
- £12.71 per hour
- Full Time
- Shift Times: 07:30AM - 21:00PM
- Benefits: Paid DBS, pension, uniform provided and onsite parking
- Annual Leave: 5.6 weeks (pro rata)
Role Overview
As a Mental Health Support Worker, you will provide high quality, person centred support to individuals living with complex mental health needs within a structured and specialist care environment. You will play an important role in helping individuals feel safe, supported and valued while promoting emotional wellbeing, independence and stability.
- Support individuals with daily routines, personal care where required, meaningful engagement and emotional wellbeing
- Ensure support plans are followed safely and consistently
- Build positive relationships with residents
- Recognise changes in behaviour or mental wellbeing and respond appropriately to help maintain a calm, supportive and therapeutic environment
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What We Are Looking For
- Applications are welcomed from both new and experienced candidates
- Previous experience supporting individuals with mental health needs is beneficial but not essential
- A calm, patient and compassionate approach
- Good communication and teamwork skills
- Ability to respond positively within challenging or complex situations
- A reliable and professional approach with commitment to person centred care
About Us
Needwood House Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.


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Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.
Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.
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