Rethink Mental Illness
Mental Health Support Worker
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Join Our Team as a Mental Health Support Worker
Location: Wolverhampton
Roles available:
- 1 x Part-time role (Days shifts)
- 1 x Part-time role (Night shifts)
Both 2 x 12 hours shifts per week – with a break
Enhancement Additional Payments:
- £0.86 - Unsocial Hours
- 1.5 x hourly rate - Bank Holiday
Full-time salary equivalent - £24,545 per annum (Pro-rated for part-time hours)
Victoria Court has free staff parking and is also accessible by train and bus.
Are you passionate about making a difference in people's lives? Join our dedicated team at Victoria Court, a CQC-registered home supporting individuals with severe and enduring mental health challenges.
Victoria Court is a 24/7 specialist 16-bed nursing home in Wolverhampton, supporting people aged 18-65 with mental health diagnoses including schizophrenia, bipolar disorder, depression, and other complex needs. We provide accommodation, nursing care, rehabilitation, resettlement, step-down support, and short-term 7-day crisis placements in a safe, welcoming, and recovery-focused environment. Our person-centred approach helps individuals build confidence, develop independence, manage their mental health, and achieve their personal goals. Our service offers 5 step-down placements, 7 rehabilitation placements, 4 flexible rehabilitation/step-down placements, and short-term crisis support, enabling us to meet a wide range of needs.
We're proud to be a friendly and supportive place to work, where colleagues are valued, teamwork is encouraged, and everyone has the opportunity to make a genuine difference in people's recovery journeys every day.
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What you will do as a Mental Health Support Worker?
In this role, you will support individuals on their recovery journey, helping them build skills, confidence, and independence. Your work will include:
- Providing one-to-one key-worker support and building positive, professional relationships
- Carrying out assessments and developing personalised support and safety plans
- Encouraging people to manage their mental and physical wellbeing
- Supporting individuals with daily living skills and accessing community services
- Liaising with mental health agencies, professionals, and community groups
- Contributing to safeguarding and promoting a safe, supportive environment
- Keeping accurate records, monitoring progress, and sharing information with the team
- Helping improve the service by offering feedback and supporting colleagues
What we’re looking for:
- Experience supporting people with mental illness in a social care setting
- Great listening skills, empathy, patience, and kindness
- Ability to work with digital systems (Microsoft applications, email, internet)
- A commitment to our values and willingness to learn
If you have transferable skills and a passion for helping others, we’d love to hear from you!
Apply today and be part of a team that truly makes a difference.
Why join Rethink Mental Illness?
We believe people do their best work when they feel supported, valued, and able to be themselves. You'll benefit from:
- An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality, and Menopause.
- Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
- Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions, and Unmind.
- Learning and development opportunities to help you grow your career.
- Financial and family benefits including a contributory pension, enhanced family leave, and travel schemes.
- Recognition and rewards including discounts, cashback offers, and a Blue Light Card.
- Referral bonus where you can earn up to £300 for introducing someone to our team.
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Our commitment to inclusion
We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation, and service provider supported by a multi-year equity, diversity, and inclusion programme of work. For more information please view https://www.rethink.org/media/hdtjjy5b/revised-edi-plan-rethink.pdf.
We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know, and we will work with you to understand what support you need.
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