Austen & Blake
Merchandiser
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About Our Company
Neve Jewels Group is a UK headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.
About Our Brand
Austen & Blake is a premium jewellery brand offering bespoke and made-to-order engagement rings, wedding rings and fine jewellery. Known for its design expertise, personal consultations and craftsmanship, Austen & Blake serves customers through a combination of digital touchpoints and physical showrooms. This role is dedicated exclusively to the Austen & Blake brand.
About The Role
We are seeking a commercially minded Merchandiser to join our team and play a key role in shaping product ranges, driving profitability, and delivering exceptional results across both retail and digital channels. This role combines analytical insight with commercial strategy, allowing you to influence decisions that directly impact our growth and customer experience.
As we are still a relatively new team, there will also be emphasis on helping to develop our Merchandising infrastructure – introducing new ways of working, refining processes and establishing cross-functional relationships across the business.
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How you'll contribute:
- Collaborating with the Buyers in developing seasonal product strategies aligned to business goals and customer needs.
- Using historical and in-season trading data to influence range building, option planning, and market differentiation.
- Set and manage weekly, seasonal, and annual sales and profit targets split by category, channel and market.
- Deliver clear, concise weekly trade reporting and commentary on sales, margin and AOV with recommendations to drive performance.
- Manage markdown and promotional activity that aligns to the trade calendar whilst protecting margin and supporting sales growth.
- Collaborate with supply chain, logistics and retail to manage the sample inventory, proactively identifying recommendations to optimise range productivity.
- Support both the retail and digital teams to deep dive into categories and markets to understand sales trends and identify growth opportunities.
What we’re looking for:
- Strong experience in merchandising, ideally within jewellery, fashion, or accessories.
- Proven track record in sales and margin planning, and commercial performance management.
- Solid understanding of merchandising principles, range development, and product lifecycle management.
- Analytical and detail-oriented with excellent problem-solving capabilities.
- Strong commercial acumen with the ability to influence decisions based on data.
- Comfortable working in a fast-paced, dynamic environment with tight deadlines.
- Excellent communication and stakeholder management skills.
- Advanced Excel skills.
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What we offer:
- Join a fast-growing business where your contributions matter and your ideas are valued
- Work in a supportive, transparent environment that encourages innovation and excellence
- Enjoy flexibility with 3 days a week in our vibrant Hatton Garden office and 2 days working from home
- Flexi hours - start your day between 8am and 10am, then finish between 4pm and 6pm
- Comprehensive Vitality private healthcare, offering access to high quality medical support and wellness benefits
- Enjoy your birthday, with an extra day of leave to celebrate
- Access to Perkbox for exclusive discounts, rewards, and wellbeing benefits to help you make the most of your work-life balance
- 25 days annual leave + bank holidays
- Enhanced maternity and paternity leave entitlements
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