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Merchandising Assistant
Reports to: Founder
Location: Manchester, Northern Quarter
Working arrangement: Full-time, Hybrid (2-3 days in office)
About the Role
We are looking for an ambitious, detail-obsessed Merchandising Assistant to run merchandising, global supply chain, and day-to-day e-commerce operations.
In a fast-growing luxury apparel brand, merchandising and operations are two sides of the same coin.
You’ll be the engine ensuring purchase orders land on time, freight moves smoothly across borders, 3PL partners hit intake SLAs, and Shopify is flawlessly set up for trading and new product drops.
We need someone who hits the ground running. You must already know your way around the back end of Shopify, understand inventory inside out, and possess the proactive drive to solve critical path bottlenecks before they ever impact sales.
What You’ll Do
- Shopify Catalog & Inventory Setup: Build, launch, and maintain product listings on Shopify, handling SKUs, EANs/barcodes, variants, pricing, tags, inventory allocation, and metadata with zero errors.
- Critical Path & Intake Management: Own the production critical path from PO creation to warehouse receipt, proactively chasing supplier deadlines and mitigating stock delays.
- Global Freight & Logistics Coordination: Coordinate multi-modal freight (air, sea, road) across international markets (UK, US, AUS), working directly with freight forwarders to optimize routes, consolidate shipments, and control landed cost per unit.
- Import, Export & Compliance: Manage commercial shipping documentation, customs clearance, HS tariff codes, country of origin tracking, and cost price accuracy across our systems.
- 3PL & Fulfillment Operations: Interface daily with our 3PL warehouse to provide accurate inbound delivery forecasts, monitor intake within agreed SLAs, and resolve inventory discrepancies swiftly.
- Trading Analysis & Range Planning: Build and update weekly line reports, sales databases, and linecards; track line-by-line stock cover and deliver clear commercial insights for weekly trade meetings.
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What We’re Looking For
- Shopify Proficiency (Non-Negotiable): Direct, hands-on experience working in the back end of Shopify, setting up products, managing inventory, updating pricing, and organising collections.
- 1+ Years in E-Commerce: Experience in a merchandising, supply chain, or e-commerce operations role within a growing brand environment.
- Hands-on Logistics & Merchandising Exposure: Practical experience managing purchase orders, coordinating with freight forwarders, booking 3PL intake, and tracking critical path milestones.
- Strong Spreadsheet & Commercial Acumen: Confident in Excel/Google Sheets with experience managing linecards, running weekly trade reports, and calculating stock cover.
- Extreme Attention to Detail: Rigorous standards when managing HS codes, barcodes, costing sheets, and product listings.
- Autonomy & Urgency: A proactive problem-solver who thrives in a lean, fast-moving business and takes full ownership of their operational patch.
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What We Offer
- Flexible "Work From Anywhere" Weeks: Up to 4 weeks per year of remote flexibility. As long as you maintain reliable connectivity, align with UK business hours, and keep operations running, we give high performers the autonomy to work from wherever they choose.
- Hybrid Work: 2–3 collaborative days in our Northern Quarter office, with remaining days worked from home.
- Competitive salary based on experience, with rapid career development as the brand scales.
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