Cloud Imperium Games
Merchandising Coordinator
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About the Role
As Merchandising Coordinator, you'll be the operational hub for all things merch at Cloud Imperium Games, with a particular focus on the Squadron 42 launch. You'll manage relationships with our merchandise vendors end-to-end -- from product development and sampling through to fulfilment and delivery -- ensuring our community gets high-quality products that reflect the CIG brand.
About the Company
Founded in 2012 by renowned game developer Chris Roberts, Cloud Imperium Games (CIG) is one of the largest global independent studios, dedicated to delivering next-generation AAA games. CIG prides itself in thinking outside the box, encouraging creativity and developing ground-breaking technology. CIG believes in raising the bar for the gaming industry and the gaming community as a whole.
What you'll do
- Manage relationships with merchandise vendors across all product categories, acting as the primary point of contact for briefs, sampling, approvals, and delivery
- Coordinate product development timelines to ensure launch-aligned delivery across all merchandise lines
- Review samples and liaise with internal stakeholders on approvals, quality, and brand compliance
- Track purchase orders, shipments, and inventory levels, flagging risks to timelines or supply early
- Support the planning and execution of merchandise launches tied to Squadron 42 campaign milestones
- Maintain accurate records of vendor contracts, pricing, and product specifications
- Work closely with the marketing, creative, and community teams to align product launches with wider campaign activity
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What we're looking for
- Experience in a merchandising, product coordination, or vendor management role -- ideally within games, entertainment, or consumer products
- Strong organisational skills with a keen eye for detail and quality
- Comfortable managing multiple vendors and product lines simultaneously
- Experience tracking orders and managing timelines across supply chains
- A collaborative team player who can work cross-functionally with creative, marketing, and ops teams
- An understanding of what fans expect from licensed merchandise
Diversity Statement
CIG is a global company, staunchly committed to cultivating a culture and workplace that celebrates all backgrounds, lifestyles, and perspectives. Together, we are creating a space where authentic recognition, appreciation, and understanding of the importance of diversity is fostered by everyone. As an Equal Opportunity Employer, we strive to build a team that represents all walks of life, and we want every employee to bring all the things that make them unique to the work environment. The universe is as vast and varied as the people in it, and it's our differences that make it special.
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Fraud Statement
We are aware of people receiving job offers that fraudulently allege to be from CIG. These types of fraud can be carried out through false websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal info like bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at info@cloudimperiumgames.com with any information you may have.
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