Responsibilities and Duties

Area of Accountability 1: Merchant Acquisition, Pipeline, and Regional Growth

• Proactively map, identify, negotiate, and onboard new merchant partners to rapidly expand the northern territory footprint for both marketplace and TKD propositions.
• Manage the end-to-end onboarding and integration process to ensure high-velocity activation of new partner locations onto the platform.
• Drive cross-departmental alignment (sales, marketing, product) to deploy rapid-response launch campaigns across new branch networks.
• Deliver efficient launch training to branch teams (in-person, virtually, or via phone) to ensure immediate product utilization and peak launch performance.

Area of Accountability 2: Commercial Account Activation and Scaled Growth

• Oversee early-stage partner accounts to ensure mutual commercial success, utilizing growth data to unlock further expansion opportunities within their store groups.
• Monitor performance metrics during the critical launch window, introducing targeted improvement actions if needed to protect the customer experience.
• Utilize data dashboards, automated reporting, and no-code tools to extract commercial insights, using this data to pitch expansion strategies to merchants during reviews.
• Execute streamlined engagement plans focused primarily on high-impact commercial reviews and initial volume-driving incentives to drive ongoing engagement with new and existing merchants.

Area of Accountability 3: Market Intelligence & Territory Insights

• Act as a commercial feedback loop, funneling field and merchant insights back to TradeKart teams to refine the acquisition pitch and product positioning.
• Work cross-functionally across product, commercial, sales, and operations to optimize the time-to-value for new merchants coming through the onboarding pipeline.

This list is not limited or exclusive. Additional responsibilities and duties may be assigned by the business as required.

Values, Behaviours and Attributes

• Customer Obsession: Build scalable merchant footprints that directly fulfill Northern regional customer demands and service standards.
• We Deliver: Drive velocity in acquisition and hold new merchants accountable for operational execution right from launch.
• Think Big, Act Small: Translate ambitious footprint expansion goals into a systematic, high-impact regional sales execution plan.
• We Care: Foster transparent, high-trust initial commercial partnerships that lay the foundation for long-term territory growth.

Experience and Skills

• Proven track record in business development, B2B sales, or merchant acquisition (regional territory management experience in the North highly advantageous).
• Strong interpersonal and commercial communication skills to navigate negotiations and align stakeholders across head offices and branch networks. Strong people skills and relationship building capability key.
• Highly driven self-starter with an aggressive appetite for territory growth and sales success.
• Ability to leverage data analytics, dashboards, and no-code tools to identify commercial opportunities and clearly present performance insights.
• Punctual project management skills to ensure quick, successful store activation and rapid operational deployment.
• Ability to manage stakeholders across levels in merchants such as head office teams, branch staff and regional leads as well as internally across departments in TradeKart.
• High frequency of travel across the Northern region, proactively executing fieldwork and visiting merchants in-store to secure and launch partnerships.
• Ability to operate efficiently within a primarily remote working framework, supplemented by scheduled visits to HQ.
• A strong background in the merchanting industry, with a deep understanding of regional/independent merchant operations, is highly desirable.

Benefits

• 25 days per annum plus bank holidays (pro-rata for part time employees)
• Birthday Leave - your birthday off work or the day before/after if it falls at a weekend
• Team get-togethers, including Christmas & Summer Team Events
• Hybrid working
• Betterspace (wellbeing platform) + £100 welcome budget

We reserve the right to close this advert early if we receive a high volume of suitable applications, so we encourage you to apply as soon as possible.