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The Role
To design and implement a global M365 deployment to Microsoft recommended standards.
About the Role
- Gain sufficient knowledge on the environment and tasks to be performed:
- Transition clients EMEA and Securities to M365
- Federate clients EMEA and Securities to wider client group
- Deploy MS teams including Video + voice into client EMA and Securities
- Provide guidance on best Practice for Azure based infrastructure
- Project Support i.e. communication plan/ scheduling activities
- Provide an escalation path for administrators
- Incident management and problem management to include reporting function
- Update and create the standard operating procedure
- Ensure that system meeting existing regulations and eDiscovery requirements
Responsibilities
- Managing messaging services
- Produce technical road maps for Messaging Services
- Management of service level reporting
- Provide input to management to help assess future direction of product and services
- Interface between management, business, 3rd parties and support personnel.
Qualifications
- Expert in Microsoft Teams to Include Video and voice.
- Knowledge of Enterprise Vault and Compliance Tooling
- Engineering of Exchange 2016 deployment and migration from existing Exchange 2010 together with knowledge of Office 365
- Design\Deploy and support existing messaging infrastructure to include BYOD iPhone\IPAD\Blackberry\Exchange\Outlook\Compliance tool\Enterprise Vault (Multiple sites as part of Global Org).
- Understanding of Lotus notes migration
- Expert in AD \Federated services\Hybrid services
- Ability to communicate effectively with a global org
- Process design, documentation & scripting
- Understanding of hardware design (SAN)
- Solid experience of delivering new services into enterprise environment
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Required Skills
- Global Messaging experience with experience of supporting user base of circa 100,000
- Excellent communication skills
- Results driven, with a strong sense of accountability
- A proactive, motivated approach.
- The ability to operate with urgency and prioritise work accordingly
- Strong decision-making skills, the ability to demonstrate sound judgement
- A structured and logical approach to work
- Strong problem-solving skills
- A creative and innovative approach to work
- Excellent interpersonal skills
- The ability to manage large workloads and tight deadlines
- Excellent attention to detail and accuracy
- A calm approach, with the ability to perform well in a pressurised environment
- Strong numerical skills
- Excellent Microsoft Office skills
- MCSE Messaging\MCSA
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Preferred Skills
- Global Messaging experience with experience of supporting user base of circa 100,000
- Excellent communication skills
- Results driven, with a strong sense of accountability
- A proactive, motivated approach.
- The ability to operate with urgency and prioritise work accordingly
- Strong decision-making skills, the ability to demonstrate sound judgement
- A structured and logical approach to work
- Strong problem-solving skills
- A creative and innovative approach to work
- Excellent interpersonal skills
- The ability to manage large workloads and tight deadlines
- Excellent attention to detail and accuracy
- A calm approach, with the ability to perform well in a pressurised environment
- Strong numerical skills
- Excellent Microsoft Office skills
- MCSE Messaging\MCSA
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Skills
Microsoft 365
Microsoft Teams
Exchange 2016
Active Directory
Federated Services
Hybrid Services
Enterprise Vault
Azure Infrastructure
Lotus Notes Migration
Incident Management
Problem Management
eDiscovery
SAN Hardware Design
Scripting
Process Design
Technical Roadmapping
Location