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MFP Service Engineer
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Role Overview
Are you a hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers (MFPs) across the Sheffield area.
Responsibilities
- Diagnose and resolve faults
- Carry out preventative maintenance
- Install new devices
- Train customers
- Manage van stock
- Maintain accurate service records
- Work closely with our call centre to meet service level agreements
- Escalate complex issues when required while delivering a professional, customer-focused service
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Qualifications
Whether your background is as a Field Service Engineer, Field Service Technician, Printer Service Engineer or Photocopier Engineer, we'd love to hear from you.
Location
Field-based – Sheffield, South Yorkshire
Salary
Up to £31,000 basic + company car + excellent employee benefits
Requirements
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You'll have:
- Proven electromechanical skills and experience servicing MFPs or printers to component level
- Strong communication, customer service and networking skills
- Good time management
- Microsoft Office proficiency
- A good understanding of Health & Safety
- GCSE Maths (or equivalent)
- A full UK driving licence
If you take pride in providing exceptional technical support and building lasting customer relationships, apply today and join a team committed to quality, innovation and outstanding service.
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