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MFP Service Engineer
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About the Role
Are you a hands-on engineer who enjoys solving technical problems and delivering outstanding customer service? Want to work for a company that genuinely values work-life balance? We're looking for an MFP Service Engineer to join our field-based Service team, installing, maintaining and repairing multifunction printers (MFPs) across the Sheffield area.
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Responsibilities
You'll diagnose and resolve faults, carry out preventative maintenance, install new devices, train customers, manage van stock, maintain accurate service records, and work closely with our call centre to meet service level agreements. You'll also escalate complex issues when required while delivering a professional, customer-focused service.
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Qualifications
Whether your background is as a Field Service Engineer, Field Service Technician, Printer Service Engineer or Photocopier Engineer, we'd love to hear from you.
Location
Field-based – Covering Derby / Nottingham areas
Salary
Up to £27,500 basic + company car + excellent employee benefits
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Requirements
You'll have proven electromechanical skills and experience servicing MFPs or printers to component level, along with strong communication, customer service and networking skills. Good time management, Microsoft Office proficiency, a good understanding of Health & Safety, GCSE Maths (or equivalent) and a full UK driving licence are essential.
Why Apply
If you take pride in providing exceptional technical support and building lasting customer relationships, apply today and join a team committed to quality, innovation and outstanding service.
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