Flair Rugs
MHE Trainer
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About Flair Rugs
At Flair Rugs, we've been bringing rooms and people together since 1984. What started as a family business has grown into a multi award-winning international company, designing and supplying beautiful rugs to homes and retailers across the UK and Europe. Our purpose is simple: to create rugs that help make a house feel like home.
We're proud of our family values and the culture we've built around them. Collaboration, continuous improvement, excellence, ownership, and respect are at the heart of everything we do. Our people are passionate, supportive, and always looking for ways to do things better, whether that's developing innovative new designs, delivering outstanding service, or making a positive impact within our communities.
With over 40 years of experience, in-house design expertise, global partnerships, and a growing international presence, we're ambitious about the future while staying true to the values that have made us successful. If you're looking to join a business where your contribution matters, your ideas are valued, and you'll be part of a team that genuinely feels like family, we'd love to hear from you!
Job Title: MHE Trainer
Department: Facilities
Reports to: Facilities, H&S and Training Manager
This job profile outlines your role and what you are expected to achieve, always underpinned by the values which shape our behaviour at Flair. This profile will be used in 1-2-1’s, when discussing your career path and as otherwise needed to support you in your role and your development.
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The Warehouse MHE In-House Trainer is responsible for delivering high-quality, compliant, and engaging training on Material Handling Equipment (MHE) to warehouse colleagues.
Main Responsibilities
- Ensures all operators are trained to the required standards, remain compliant with legislation and company policies, and operate equipment safely and efficiently.
- Supports operational excellence by developing employee competence, promoting a strong safety culture, and continually improving training standards across the site.
- Focuses on prevention by keeping up to date with equipment and employee training.
- Participates in continued training & development.
- Maintains accurate and up-to-date documentation for all training activities, including training records, and compliance certifications.
- Conducts training on MHE equipment as planned by WMT & Facilities Manager.
- Inducts new colleagues as per the agreed process.
- Suggests improvements or new programs.
- Provides support and guidance to new employees.
Job Skills
- Extensive experience operating warehouse Material Handling Equipment.
- Strong understanding of warehouse operations and logistics.
- Thorough knowledge of safe operating procedures.
- Ability to assess operator competence fairly and consistently.
- Experience developing and maintaining training records.
- Ability to produce reports and analyse training data.
- Excellent written and verbal communication skills.
- Accredited MHE Instructor qualification from a recognised accrediting body (for example RTITB, ITSSAR, AITT or NPORS where appropriate).
- Current operator certification for the MHE categories they are authorised to instruct.
- Up-to-date knowledge of current UK health and safety legislation relating to workplace transport and warehouse operations.
- Full authorisation to deliver operator training on behalf of the employer in accordance with the accrediting body's requirements.
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What success looks like
- All activities completed on time and in full.
- Works as a team player.
- Attending relevant training courses.
- Assists in creating a culture of learning.
- Well prepared and continuously trained workforce.
- Documentation and compliance readiness for audits and continuity planning.
- 100% training compliance across all MHE operators.
- Refresher training completed before expiry dates.
- Reduction in MHE-related incidents and near misses.
- Positive trainee feedback.
- High first-time assessment pass rates while maintaining assessment integrity.
- Accurate and up-to-date training records.
- Reduction in equipment damage caused by operator error.
- Improved operator productivity following training interventions.
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