Sonata Software
Microsoft SharePoint Customer Engineer
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Job Specification: MOSA Partner for Microsoft SharePoint
Technical Skills – Solution Area: AI Business Solutions
Level of Technical Knowledge: Senior
Role Overview
The MOSA Partner for SharePoint leverages SharePoint and M365 solutions expertise to lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernise their environment and move to cloud-based solutions as appropriate; including identifying resolutions to issues blocking customer success projects.
Description of Role
- Key technical resource for the customer.
- Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.
- Join a highly motivated team of leading industry experts.
- Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.
- Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).
- Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.
- Build strong customer relationships and ensure deliveries align with customer projects and milestones.
- Gain access to expertise and support from Microsoft’s consulting practice and product groups.
- Continually learn and grow professionally.
- Analyse problems.
- Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
- Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.
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Required Skills & Capabilities
(experience in one or more of these areas is required)
- SharePoint Architecture / Topology
- SharePoint Service Applications
- SharePoint Troubleshooting Skills
- SharePoint Authentication Providers
- SharePoint (Zero Downtime) Patching
- SharePoint Basics: Create Sites, Lists, Manage Permissions etc.
- SharePoint Disaster Recovery Scenarios
- Upgrading Between SharePoint Versions
- Managing, Maintaining, And Migrating Enterprise SharePoint Server
- Scaling Enterprise SharePoint Environments
- Configuring SharePoint Hybrid Solutions
- Migrating To SharePoint Online
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Technical Experience
- Deep understanding in Microsoft SharePoint.
- Track record of supporting customer digital transformation delivering enterprise-grade SharePoint solutions.
- Experience delivering proactive services, such as workshops and technical assessments.
Role Requirements
- SC Security Clearance.
- UK Citizenship.
- Fluent English oral and written communication.
- Strong technical writing, presentation and training skills.
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