Stirling Council
Mid Market Rental Officer

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Closing Date: 4th September 2026
Contract Type: Full Time, Permanent
Salary: £38,823 - £42,276
Hours: 35 per week
Location: Allan Water House
Stirling Council’s Housing Service is seeking an experienced housing professional for the role of Mid Market Rent Officer to manage the day to day housing management of all part furnished Mid Market Rent properties on behalf of Steadfast Homes LLP.
Responsibilities:
- Cover all aspects of housing management of private residential tenancies from allocating properties, tenancy sign ups, ensuring tenants comply with their tenancy conditions, rent collection, banking and returning rent deposits, escalating cases to the Housing & Property Chamber where appropriate, repair reporting, managing the turnaround of void properties all in accordance with the relevant legislation and to the standards and target timescales set out by Steadfast Homes LLP.
- Regularly review policies and procedures for the management of the mid market rent portfolio of properties and provide the board of Steadfast Homes LLP with regular management reports and data on future demand for mid market rent properties.
Collaboration:
- Work collaboratively with other internal and external organizations including Steadfast Homes LLP, Scottish Fire & Rescue Service, external contractors, Scottish Government and Stirling Council Housing Service Teams to ensure all mid market rent properties are managed and maintained to the required high standards and ensuring compliance with all relevant housing legislation including the Letting Agent Code of Practice at all times.
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Requirements:
- Relevant experience in the day to day management of residential rental properties ensuring tenancy compliance, providing high standards of customer service and that properties and their common areas are maintained to the high standards expected of Steadfast Homes LLP by working collaboratively with a range of internal and external partners.
- Excellent organizational, analytical, and influencing skills as well as experience in communication with different stakeholders.
- A member of the Protecting Vulnerable Groups Scheme (PVG) Adults and Children. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.
- Hold the relevant Housing qualification and hold a current Letting Agent Qualification (SCQF – Level 6 or above), maintain 15 hours of relevant CPD per annum, and be accepted onto the Scottish Letting Agent Register. If the successful candidate does not hold the relevant Letting Agent Qualification at the date of appointment to this post, it is an essential condition of appointment that the candidate must successfully complete this qualification within 6 months of the date of their appointment along with the successful registration to the Scottish Letting Agent Register.
Diversity and Inclusion: We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief, or race.


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Job Description: Mid Market Rental Officer Job Description
Additional Salary Information: Additional Salary Information
Stirling Information: Stirling Council Recruitment Pack
The Benefits:
- 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) - Pro-rated for part-time roles.
- Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week.
- Biennial incremental progression until top of your pay scale is reached.
- Membership of the Local Government Pension Scheme. For further details visit Local Government Pension Scheme
- Up to 6 months full sick pay and 6 months half pay dependent on length of service.
- Carers Leave.
- Up to 4 weeks paid Paternity Leave.
- Access to Health & Wellbeing support.
- Ongoing opportunities for Learning & Development.
- Cycle to Work Scheme.
- Lift Share Scheme.
- Car Lease Scheme.
- Technology Benefit Scheme.
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