OrderYOYO
Migration Associate
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role: Migration Associate
Location: Manchester office (5 days p/w)
Are you a driven individual with a passion for helping others and building meaningful connections? Appsmart is looking for a motivated and people-focused Migration Associate to support our existing restaurant partners as they transition to our latest platform.
Who We Are
At OrderYOYO, we're revolutionising how people order food by equipping restaurants with personalised branded websites, mobile apps, and marketing support. Our mission is to empower small and medium-sized restaurants to take control of their online presence without paying high commission fees.
Our Culture
We pride ourselves on a collaborative, supportive work environment where personal expression and growth are encouraged. Our core values – Passion, Action, Compassion, and One Team – are at the heart of everything we do. We’re committed to ongoing development with structured training plans and a people-first approach.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Role: Migration Associate
This hybrid role focuses on supporting existing restaurant partners as they transition to our newest online ordering platform. You’ll ensure a smooth migration process while proactively helping partners understand and adopt the upgraded tools and features.
Responsibilities
- Conduct outbound calls to restaurant partners, ensuring that they are upgraded to the latest platform offering
- Educate and inform our existing partners on the benefits of our newest online ordering platform
- Maintain regular communication with partners to ensure they adopt and make the most of the new platform
- Work to onboarding timelines while balancing empathy, problem-solving, and communication
- Collaborate with cross-functional teams to ensure restaurant partners are successfully migrated
- Refer the relevant team or department to deal with various partner queries
- Offer guidance and improvements to help restaurants grow their online presence
- Work with other commercial departments to support our partners
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Working Hours
Monday to Friday, flexible shifts: 9am–5.30pm, 9:30am–6:00pm, or 10am–6.30pm
What We Offer
- £29,000 basic salary
- Clear career progression paths
- 24 days holiday + bank holidays (with holiday purchase scheme)
- Fun, social team environment with monthly events and two annual company-wide parties
- International quarterly conferences
- Casual dress code
What We're Looking For
- A positive, proactive attitude and willingness to adapt
- Strong communication and organisational skills
- Confidence speaking with customers and building relationships
- Ability to work towards targets and KPIs
- Experience in a customer-facing role is a bonus, but not essential
- Team spirit and ability to thrive under pressure
- Self-motivated and capable of managing tasks independently
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London