Nobu Hotel London Portman Square
Mini Bar Attendant
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Job Ref: NOB2672
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: £27,158 plus up to £3,500 Tronc and Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 02/09/2026
Closing date: 27/10/2026
As a Mini Bar Attendant, you will play an important role in enhancing the in-room experience for our guests. By ensuring all mini bars are accurately stocked, beautifully presented, and maintained to the highest standards, you will contribute to the comfort, convenience, and enjoyment of every stay. Your attention to detail and guest-focused approach will reflect Nobu’s crafted hospitality at every touchpoint.
You will
- Replenish mini bar items across the hotel in line with daily refill and consumption reports
- Complete accurate consumption lists following mini bar checks
- Monitor guest check-outs to ensure timely and correct refilling of mini bars
- Manage stock rotation, recording any expired items or wastage
- Maintain accurate stock levels and report any discrepancies or ordering needs
- Communicate professionally and respectfully with guests at all times
- Feel empowered to make decisions that enhance the guest experience and resolve concerns, escalating where required
- Support other hotel areas when needed, including assisting with food service
- Strive for excellent guest reviews through consistency and attention to detail
- Support, train, and welcome new team members
- Work collaboratively with colleagues across departments
- Attend briefings and team meetings, sharing insights and ideas
- Uphold all company, health and safety, and statutory standards
- Demonstrate a positive, proactive, and flexible approach to work
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile, and Kokoro in every interaction
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What We’re Looking For
You bring experience in a hospitality or service-focused role, ideally within a hotel or luxury environment. Organized, reliable, and detail-oriented, you take pride in accuracy and presentation. With good communication skills, a guest-focused mindset, and a collaborative attitude, you contribute positively to the wider team while delivering service with care and integrity.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel-wide social events each year, including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals and refreshments while on duty
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Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helmed by world-renowned Chef Nobu Matsuhisa, Robert De Niro, and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation, and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom, and meeting spaces beautifully conceptualized by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results, and have the courage to be different and creative within your specialism.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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