MERKUR Casino UK
MK Casino - Cashier
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Do you want to be part of an exciting market-leading business that can help your career scale to new heights? Then we are looking for you!
Position: Cashier
Location: Milton Keynes Casino
Hours Per Week: [Hours Required]
Pay Rate: £13.65 per hour
At MERKUR Casino we are passionate about our customers, we just love giving them a warm welcome. Giving customers a great experience comes with ensuring we give them the best service that keeps them coming back to us time after time.
Our colleagues are the heartbeat of our Casino that’s why we invest in training and support you to be the best you can be – don’t worry if you are not an expert within our industry – we will take care of that.
We have an exciting opportunity for experienced Cashiers to join our casino team. As an experienced cashier you would have the ability to carry out and record cash desk transactions with a high level of accuracy and in line with company procedures and relevant business regulations. At all times providing consistently positive customer service and safeguarding the company assets.
Who Are Merkur?
MERKUR Slots are part of the MERKUR Group (formerly the Gauselmann Group) since its acquisition in 2012. The MERKUR Group, founded in 1957, operates internationally, with a strong presence in Germany and numerous other countries including Spain, Serbia, Czech Republic, and the Netherlands, and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 230 high street Adult Gaming Centres under our MERKUR Slots Brand.
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About you:
- Previous casino cashier experience
- Be able to calculate all transactions quickly and correctly
- Knowledge of outlook, word and excel
- Strong verbal and written communication skills in English
- Good understanding of cash desk manual operating procedures
- Knowledge of AML / SG legislation
- Must be able to obtain and retain a Personal Functional Licence (PFL) for the duration of employment in this role
- Being flexible and able to work a variety of shifts including night shifts and weekends.
- Ideally candidates will live in Milton Keynes
Benefits:
- 28 days holiday (including Bank Holidays)
- Excellent Career Progression Opportunities
- Contributory Pension Scheme
- Life Assurance
- Discounts with high street retailers and restaurants through our benefits portal
- Employee assistance programme
Duties include but not limited to:
- To provide all guests with excellent and attentive service.
- To ensure all policies and procedures in company manuals are strictly adhered to.
- Adhere to all LCCP, AMLD, SG, Health and Safety and Fire Regulations.
- Responsible for a full Cash Desk reconciliation.
- Chip handling and conversions
- Receive cash and prepare cash for banking.
- Maintain ATM’s and ticket redemption machines.
- Updating points/player tracking for customers.
- Perform end of day PDQ reconciliations.
- Proficient at dealing with basic administration/bookkeeping tasks.
- Complete reports as necessary.
- Assist other departments with fills / credits /floats.
- All duties should be performed to a very high standard at all times.
- To communicate suspicious and major transactions with gaming managers.
- Have good knowledge of current offers and promotions.
- Responsible for understanding and ensuring compliance with internal Responsible Gambling policies and UK Gambling Commission Licence Codes of Conduct and Practice (LCCP)
- To promote awareness of Responsible Gambling strategies and procedures. Ensuring Responsible Gambling is an integral part of the daily operation.
- To be proactive in safeguarding our customers and the business by ensuring that standards of compliance both internally and externally are delivered to the highest level and opportunities to improve are identified to support the business objectives.
- In keeping with accepted principles of good Company practice, you may be required to undertake additional or alternative duties related to your position as directed from time to time by your Line Manager.
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Full job description can be provided on request.
Want to know more? Apply today and our recruitment team will be in touch!
MERKUR Casino does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.
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