Grosvenor Facilities Management
Mobile Multi Trade
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About the Role
GFM delivers responsive maintenance and project works on behalf of Cherwell District Council across Oxford and the surrounding areas. We are looking for a skilled and customer-focused Multi-Trade Operative to join our responsive repairs team.
As a mobile operative, you'll work independently, attending occupied residential and commercial properties to carry out a variety of repair and maintenance tasks. Using our CAFM system, you'll receive and manage your daily workload while delivering a high-quality, right-first-time service.
If you're a reliable, multi-skilled tradesperson with a positive attitude and a commitment to excellent customer service, we'd love to hear from you.
Hours of Work: 37.5 hours per week, Monday to Friday, plus participation in an on-call rota 1 in 2.
On-Call Payments: £20 standby payment per day, plus an additional hourly rate for any call-outs attended.
Key Responsibilities
- Carry out responsive repair and maintenance works across residential and commercial properties.
- Manage your daily workload efficiently as a mobile operative.
- Deliver high-quality repairs with a strong focus on achieving a right first-time fix.
- Complete a variety of multi-trade tasks including: Basic plumbing, Carpentry, Tiling, Painting and decorating.
- Use company-issued tablets to receive work orders, update job information and complete documentation.
- Provide excellent customer service when working in occupied properties, resolving queries professionally and respectfully.
- Ensure all work complies with health and safety legislation, company policies and industry standards.
- Carry out weekly vehicle inspections to ensure company vehicles remain safe and roadworthy.
- Promote a positive health and safety culture at all times.
- Support GFM's commitment to delivering a customer-focused service.
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About You
- Experience in one or more recognised trades, with the ability to undertake a range of general maintenance tasks.
- A relevant City & Guilds or NVQ qualification (preferred).
- Excellent problem-solving and time management skills.
- A positive, flexible and proactive approach to work.
- Strong communication and customer service skills.
- The ability to work independently and manage your own workload.
- Previous experience within social housing or responsive maintenance (desirable).
- A full UK driving licence.
- The ability to successfully pass a security clearance check.
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About Us
At GFM we pride ourselves on service, innovation and the ongoing relationships we have with our client. We are not simply a facilities management company.
By building lasting relationships with over 100 clients GFM have become one of the country's leading FM companies.
We offer a full spectrum of FM services, including maintenance, cleaning, catering, security, horticulture, environment and energy.
Which can be delivered as a single line or a tailored bundle, but what GFM do best is offer fully integrated bespoke solutions.
Safeguarding Statement
Grosvenor House Group is committed to safeguarding and promoting the welfare of children and vulnerable adults. As part of our safer recruitment process, all candidates will be subject to pre-employment checks, including reference checks and an enhanced DBS disclosure.
We welcome applications from all sections of the community and are committed to promoting diversity and equality in the workplace.
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