Husqvarna Group
Mobile Service Engineer
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Shape the Future with Us
At Husqvarna Group, we believe true innovation begins with bold ideas, thoughtful actions, and unwavering dedication. With more than 300 years of pioneering spirit, we continue to push boundaries, not for the sake of change, but to create meaningful impact for our customers, our people, and the world around us. At the heart of our Power for Growth strategy is a clear commitment to scaling innovation, creating customer value, and empowering our people to succeed.
Husqvarna Group is proud to be recognized as one of Europe’s Best Employers 2026 by the Financial Times and Statista, ranking 36th out of 1,000 companies and as the second highest ranked Swedish company.
Your Role at Husqvarna Construction
The Mobile Service Engineer (MSE) will carry out maintenance, fault diagnosis and repairs on customer equipment, working closely with customers and the after-sales team to resolve service issues.
This role is based at our office in Grays, with travel across the UK as required.
Responsibilities & Key Tasks
- Diagnose faults, service and repair equipment, and carry out planned preventative maintenance and field modifications.
- Order spare parts and manage stock held in the service vehicle.
- Complete customer service logs and internal service records accurately and promptly.
- Keep customers and service management informed of progress and follow up requirements.
- Maintain tools and test equipment, ensuring calibration is up to date where required.
- Follow the company’s health and safety procedures.
- Escalate technical faults and service delivery issues when additional support is needed.
- Identify relevant sales opportunities during customer visits and refer them to the appropriate team.
- Coordinate with the after-sales team to deliver customer service.
- Lift and carry a toolbox weighing up to 25 kg.
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Qualifications and Skills
- A UK valid driving licence.
- Experience as a service engineer working with electrical and hydraulic systems, and petrol and diesel powered equipment.
- Experience diagnosing and repairing mechanical and electrical faults.
- Experience working with internal teams and customers to resolve service issues.
- The ability to explain technical faults and repairs clearly to customers.
- Proficiency and PC Literate
- The ability to work independently and prioritise service jobs as requirements change.
What We Offer
At Husqvarna Group, we’re committed to supporting our people with a benefits package that reflects our values and dedication to excellence. When you join us, you’ll gain access to a wide range of rewards designed to help you thrive, both at work and beyond.
- Competitive Salary We offer a competitive salary reflective of your experience and contribution, reviewed regularly to ensure alignment with the market and internal equity.
- Performance-Based Incentives Recognising and celebrating your achievements.
- Life Assurance Coverage of up to 6x your annual salary
- My Husqvarna Benefits Platform Your one-stop hub for exclusive employee perks, wellbeing resources, and discounts.
- Cycle to Work Scheme Save on bikes and accessories while promoting a healthy, eco-friendly commute.
- Enhanced Family-Friendly Leave Supporting you through life’s important moments
- Comprehensive Health & Wellbeing Support Including medical, dental, and mental health services.
- Recognised for Excellence Proud recipients of the Better Health at Work Award – Maintaining Excellence and Investors in People – Silver Certification.
- Generous Holiday & Leave Policies 25 days holiday plus bank holidays.
- Pension & Retirement Plans Company pension with matching contributions of up to 8%, helping you plan confidently for the future.
- Learning & Development Opportunities Access to training, mentorship, and career growth programs.
- Flexible Working Arrangements Because we CARE about our people, we support flexible working and family-friendly policies that recognise different life stages.
- Global Career Pathways Opportunities to grow within a truly international organisation.
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We are an equal opportunities employer and are committed to building a diverse and inclusive workplace. We welcome applications from all qualified candidates regardless of age, disability, gender identity or expression, marital status, race, religion or belief, sex, sexual orientation, or any other protected characteristic.
If you require any adjustments or support during the recruitment process due to a disability or health condition, please let us know, we are a Disability Confident employer and are committed to providing reasonable accommodations.
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