Terberg DTS
Mobile Service Engineer - Peterborough
Peterborough
Posted 10 days ago
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Mechanical Engineer Advisor (Distribution Tractors & Port Equipment)
Reports To
Field Operations Manager
Location
Peterborough, UK Direct Reports: None
Overview
This role involves performing routine servicing, inspections, and repairs on a variety of sea port equipment, aircraft equipment (GSE only), and other manufacturer’s products—either at customer premises or in controlled workshop environments.
Key responsibilities include:
- Conducting visual/operational checks to identify worn, dirty, or malfunctioning parts.
- Conducting technical diagnostics using manuals and test equipment.
- Assessing and repairing damaged machines, producing accurate reports for subsequent fixes.
- Undertaking duties independently, adhering to Health & Safety regulations at all times.
Key Responsibilities
Customer & Business Representation
- Represent Terberg DTS Service Department professionally in the field.
- Maintain (high appearance, technical skill, and conduct standards).
- Work effectively as part of the Service Department.
Field & Repair Work
- Execute tasks and assignments based on either oral or electronic instructions.
- Determine appropriate repair techniques, materials, and safety measures (e.g., eye protection, clothing).
- Obtain customer confirmation & sign-off for completed work.
- Conduct administrative/inventory procedures to track used parts.
- Carry out maintenance/repairs per manufacturer’s instructions and in-compliance with company’s Safe System of Work.
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Compliance & Training
- Adhere to company-wide Health & Safety policies.
- Attend mandatory training courses/seminars.
Operational Responsibilities
- Maintain all company resources (vehicles, equipment) in a clean, secure, and presentable condition.
- Use company-issued mobile phones within current UK regulations.
- Collaborate with other departments on projects.
- Be available for overtime, unscheduled call-outs, and travel (on/off site with/without facilities).
- Assume duty-related tasks as required.
Critical Skills Required
- High attention to detail with a commitment to quality.
- Flexibility and adaptability in adaptability.
- Deadline-focused working, under pressure, handling urgent requests.
- Clear communication (verbal/written) across all levels.
- Strong interpersonal skills to foster productive working relationships.
- Self-motivation, independent task management and problem-solving initiatives.
Key Knowledge Required
- Awareness of current UK road traffic regulations (speed limits, weight constraints, driver hours).
- Proactive preventive maintenance techniques, aligned with manufacturer specifications.
- Technical familiarity with Terberg Tugs and up-to-date diagnostic tools.
- Cultural awareness of manufacturers’ maintenance procedures and Terberg DTS safety protocols.
Qualifications & Experience
Essential
- Qualification: Certified City & Guilds Level 3 – Vehicle Mechanical & Electronic Systems (Maintenance & Repair) or equivalent qualification.
- Experience: Proven Auto Electrician fault diagnosis experience, including diagnostic equipment. Specialisation in heavy goods/specialist vehicle repair/logistics.
- License: UK valid full driving licence.
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Why Join Us?
Ideal Workplace Benefits
- Leave entitlement: 25 days plus bank holidays (offered annually, reduced prorata for part-time).
- Pension & Security:
- Enhanced Pension Scheme: Employer contributes 5% salary.
- Death in Service (DIS) benefit: 3x basic salary paid to dependents.
- Employee Support:
- 24-hour Assistance Programme (covers stress, legal, financial, bereavement, tenancy, counselling, childcare, and more).
- Health Shield Medical Cash Plan: Claims for prescriptions, dental/optical, physiotherapy, and specialist consultations.
- GP Anytime: Unlimited 24/7 online consultations, no appointment limits.
- Development:
- Mandatory training courses, Management Development Programme, and apprenticeship opportunities.
- Commuting & Health:
- Cycle-to-Work Scheme (support for staff cycling).
- Well-being & Entitlements:
- Occupational health support & health surveillance.
- Lifestyle & Savings:
- My Benefits Platform: Discounts, wellness services, entertainment, and home verbessung products.
- Independent Free Mortgage Advice for qualified employees.
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Skills
Auto Electrician Fault Diagnosis
Electronic Diagnostic Equipment
Preventative Maintenance
Technical Reporting
Workload Prioritization
Interpersonal Skills
Verbal Communication
Written Communication
Problem Solving
Time Management