Medneo UK
Mobilisation Manager (Mobiles)
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Department: Mobiles
Location: National
Compensation: £40,000 / year
Description
We are looking for a highly organised and proactive Mobilisation Manager to join our Operations team and play a key role in the successful deployment of our mobile imaging services across the UK.
A core focus of this role is ensuring that our mobile scanners are fully prepared and ready for clinical use before deployment. medneo UK operates mobile services across two contract workstreams: staffed and unstaffed, with the Mobilisation Manager taking end-to-end ownership of the mobilisation of our unstaffed contracts.
From initial planning and preparation through to operational handover, you will coordinate each mobilisation to ensure equipment, documentation and operational requirements are in place and that all required clinical and safety standards have been met before deployment.
Where required, you will attend customer sites on the first day of deployment to conduct a formal handover and help ensure a smooth transition into live operations.
Alongside ownership of the unstaffed mobilisation workstream, you will provide wider operational support across both staffed and unstaffed services. You will also act as a key point of support for the Head of Service Delivery and Heads of Mobiles, including deputising where appropriate.
Working closely with the Head of Service Delivery, Heads of Mobiles and the wider Operations team, you will play a critical role in ensuring every scanner deployment is delivered seamlessly, from preparation and coordination through to customer handover.
What We’re Looking For
This is a hands-on role suited to someone who enjoys taking ownership, solving problems and making things happen. You will need to be comfortable working independently in the field, managing multiple priorities and responding quickly when operational requirements change.
The role involves nationwide travel, sometimes at short notice, so flexibility and the ability to work confidently away from the office are essential.
You will be expected to build strong working relationships across our operational, commercial and clinical teams, while representing medneo professionally with NHS Trusts, private healthcare customers and external service partners.
The Successful Candidate Will Bring
- Strong organisational and project coordination skills, with the ability to manage mobilisations from start to finish.
- A proactive, self-driven approach and confidence working independently.
- Excellent attention to detail, particularly when ensuring equipment and services meet required clinical, operational and safety standards.
- Strong communication and stakeholder-management skills.
- The confidence to work directly with NHS and private healthcare customers.
- The ability to collaborate effectively across operational, clinical and commercial teams.
- A practical, solutions-focused approach to resolving issues during mobilisation and deployment.
- The flexibility to travel nationwide and respond to changing operational requirements at short notice.
- The confidence and judgement to support and, where appropriate, deputise for senior operational colleagues.
Core Competencies
- Scheduling & Coordination: Contribute to scanner deployment schedules produced by the Service Delivery Coordinator, ensuring all logistics are strategically planned, operationally sound, and communicated in advance.
- Deployment Readiness & Unstaffed Contract Management: Takes end-to-end ownership of all unstaffed contract mobilisations, ensuring mobile scanners are fully prepared and clinically ready ahead of each deployment. Attends customer sites on the first day of deployment to conduct formal handovers where required, and provides wider operational support to the Operations team across both staffed and unstaffed workstreams as needed.
- Compliance & Governance: Ensure all scanner deployments and handovers meet required regulatory, safety, and quality standards.
- Microsoft 365 Proficiency: Utilise Word, Excel, Outlook, Teams, and SharePoint to oversee schedules, manage correspondence, and review documentation effectively.
- Site Visits & Handovers: Undertake nationwide travel to attend handovers, carry out on-site compliance checks, and support operational commissioning.
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Behavioural Competencies
- Detail-Oriented: Applies meticulous attention to detail across scheduling, documentation, and compliance activities to ensure accuracy at every stage.
- Calm Under Pressure: Maintains composure and precision when managing urgent operational issues, competing priorities, or time-critical deployments.
- Collaborative & Communicative: Builds effective working relationships across internal teams and external partners, communicating clearly and professionally at all times.
- Proactive & Organised: Anticipates challenges, plans ahead, and takes ownership of issues to maintain service continuity.
- Adaptable: Flexible and responsive to changing operational demands, work tasks, including short-notice travel and shifting schedules.
- Self-Motivated: Works independently and with initiative, particularly when travelling or working remotely across the UK.
What's in it for you...
- Fixed Term Contract: 6 month contract
- Salary: up to £40,000 + £5,000 car allowance
- Hybrid working - extensive UK travel involved
- Time to Recharge: 25 days holiday + bank holidays + up to 3 extra days for long service
- Private Medical Insurance (Bupa) – includes pre-existing conditions
- Add-On Family Health Options and Life Assurance x5
- Dedicated Wellbeing Tools
- Career Growth: Paid CPD, structured development, internal promotions
- 24/7 GP Access + Mental Health First Aiders
- True Team Culture – You’re supported, heard, and never just a number
- Plus: Blue Light Card, gym discounts, cycle to work, cashback plans, Tastecard, Denplan, tech vouchers & more
- Discount for friends & family MRI scans in the London centre
- Inclusive, values-led culture that celebrates you
What You’ll Be Doing...
Scanner Preparation & Deployment Readiness
- Undertake nationwide travel as required to physically prepare mobile scanners ahead of deployment, ensuring each unit is fully stocked, operationally ready, and fit for clinical use prior to leaving the depot or site.
- Carry out stocking and destocking of scanners as required, ensuring all necessary clinical consumables, equipment, and materials are present and accounted for at each stage of the deployment lifecycle.
- Ensure all required compliance documentation is in place within each scanner prior to deployment, including CQC and regulatory posters, safety notices, and any site-specific signage requirements.
- Coordinate and schedule the handback of units at the end of contracts, ensuring scanners are returned in the correct condition and all associated documentation is completed accurately and on time.
- Attend customer sites on the first day of deployment to conduct formal handovers where required, ensuring clinical teams are fully briefed on the unit and that any site-specific requirements are addressed before scanning commences.
- Carry out on-site compliance and safety checks at handover, verifying that the scanner and its environment meet all operational and regulatory requirements prior to clinical use.
- Support the Operations team with site visits and deployments across both staffed and unstaffed workstreams as and when required, providing on-the-ground assistance to ensure continuity of service.
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Documentation, Records & Communication
- Complete all handover documentation accurately and in a timely manner, including the collation of photographic evidence that is date and time stamped, ensuring a clear and auditable record of each unit’s condition at the point of deployment and handback.
- Ensure all mobilisation records are organised, complete, and submitted within agreed timeframes, maintaining compliance with ISO 9001:2015 and any applicable regulatory or customer requirements.
- Liaise proactively with the Regional Mobile Manager (RMM) and Deputy Regional Mobile Manager (DRMM) teams to align mobilisation activities with operational deployment plans, flagging risks or conflicts at the earliest opportunity.
- Communicate and coordinate with the Commercial team in relation to upcoming deployments, ensuring commercial requirements, contractual commitments, and customer expectations are understood and met.
Compliance & Quality Management
- Ensure all mobilisation activities are carried out in accordance with relevant regulatory frameworks, health & safety requirements, and company policy.
- Identify and escalate compliance risks or gaps to the Head of Service Delivery immediately, ensuring any non-conformances are documented and resolved without delay.
- Support the preparation and submission of documentation required for regulatory inspections, CQC requirements, accreditations, and quality audits.
Operational Support
- Act as cover for the Head of Service Delivery when required, assuming responsibility for key operational duties and decisions in their absence, including oversight of active deployments, escalation management, and liaison with internal and external stakeholders to ensure continuity of service delivery across both staffed and unstaffed workstreams.
- Maintain a thorough working knowledge of the Head of Service Delivery’s responsibilities, current operational priorities, and active contracts, so that effective and informed cover can be provided at short notice and without disruption to the business.
- Attending site visits alongside or in place of the RMM/DRMM where operationally required, and acting as a reliable point of contact during periods of high demand or absence.
- Support the Regional Mobile Manager (RMM) and Deputy Regional Mobile Manager (DRMM) teams with deployment coordination, operational queries, and site-specific requirements, acting as a collaborative bridge between the mobilisation function and the regional operations teams.
- Contribute to the wider operational team as a flexible resource, assisting with ad hoc deployments, urgent site issues, and cross-workstream operational priorities as directed by the Head of Service Delivery.
To do this job well, you will need...
Essential Skills
- Experience in a logistics, operations coordination, or mobilisation role, ideally within a healthcare or technical environment.
- Demonstrable experience in schedule management and coordination of multiple concurrent workstreams.
- Strong working knowledge of Microsoft 365 including Excel, Outlook, Teams, Word, and SharePoint.
- Full UK driving licence and willingness to undertake nationwide travel as required by business needs
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