Model and Service Strategy Stream Lead

Job Description

We now have an opportunity for a Model and Service Strategy Stream Lead to join our European Information Systems and Services department (EISS). This role will be based in the UK (Wantage).

The Stream Lead is responsible and accountable in applying business and application expertise in their domain to optimise business processes and define new ones. You will support the implementation of system solutions as part of projects or continuous improvement, ensuring the necessary framework of documentation, training and testing are completed for successful deployment. This role encompasses typical activities of both Process Analyst and Product Owner. You will come from either a Business (e.g Superuser) or IT (e.g Functional Consultant) background and hold demonstratable exposure across both Business and IT.

Main Responsibilities

• Stay connected with industry and product trends to identify opportunities and deliver strategic improvements.
• Leverage effective relationships with partners and business resources to implement and optimise the solution to suggest and assess continuous improvement initiatives.
• Define business processes and outline solutions to maximise system return on investment.
• Lead business engagement defining requirements for projects and continuous improvement.
• Work with other leads to ensure proper integrated processes and solutions.
• Work with the Service Delivery team and third-party partners to identify and deliver application enhancements.
• Work with the business to ensure smooth deployment and effective change management.
• Ensure successful testing, training and documentation of system and associated processes.
• Implement and maintain the appropriate toolset, governance standards and documentation to ensure they are effective and comply to applicable industry standards.