Children First
Money Adviser (Aberdeen)
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The Role
Job Title: Money Adviser
Post FTE: 1
Reference number: CF26-38
Location: Aberdeen
Salary: Band C, £30,602– £35,778 per annum
Post Type: Permanent, Full-time (35 hours per week)
Closing Date: 14th August 2026
Interview Date: Week commencing 24th August 2026
Are you an experienced Money or Welfare Benefits Advisor – we want to hear from you!
This is an exciting opportunity to work within our Money Advice Team as part of our Money, debt, benefits and Energy advice delivery, supporting our additional services across the charity.
Our Money Advice service works alongside families to address the challenges and risks which may have led to vulnerability, promote connection to their local communities, and improve financial stability and resilience. Our aim is to support communities to become more resilient and a place where children feel safe, valued, understood and supported.
The Money Advice advisor will support local teams offering support, community connection, and expert benefit, energy and debt advice. This will enable families to resolve debt and money problems, become more financially resilient and break the cycle of poverty.
A priority for the Money Advice advisor will be to increase the capacity of our current service to provide Type I and II Money Advice in one of the most deprived areas in Scotland.
You will work as part of our National Money Advice team offering remote advice to families across Scotland by telephone or webchat. You will support families within their homes, deliver workshops within the community and in schools, and offer drop-in sessions within the community.
If you have experience of delivering money, and debt advice, understand the impact trauma and adversity can have on children and families, and believe that you can apply this to your practice, we want to hear from you.
This is a full time, 35 hours post funded until the 31 March 2029 with the intention to explore funding options beyond this date. Hours to be worked flexibly to suit the needs of families, including evenings and weekends as required.
What we offer:
- A workplace with values: with love, with purpose and with strength
- 40 days annual leave, inclusive of bank holidays
- Pension scheme and wellbeing support
- Flexible and hybrid working arrangements
- Access to Westfield Health, giving colleagues and their families confidential counselling support, well-being resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
- Blue Light card discount
- A Fair Work accredited workplace
Our Values
Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.
- With love, we put children first.
- With purpose, we transform lives together.
- With strength, we do whatever it takes to protect Scotland’s children.
Closing Date: 14th August 2026
It is anticipated that interviews will be held week beginning 24th August 2026
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Children First has a long tradition of valuing and involving sessional and volunteer workers. To find out more about volunteering with us, please visit our website.
FULL JOB DESCRIPTION
GENERAL PURPOSE
To provide relationship based expert money energy and debt advice to families in Scotland to resolve debt and money problems, become more financially resilient and to achieve long-term sustainable outcomes for them and their children. Work as part of the remote National advice team support Support Line in offering advice to parents who are struggling both emotionally and financially.
KEY RESULTS AREAS
- To deliver a range of face-to-face and remote/digital welfare rights, financial inclusion, income maximisation, debt and energy advice up to and including casework to SNSIAP Type II, referring and supporting families for representation and preparation for court/tribunal.
- To promote a multi-skilled / multi-agency approach in working collaboratively with relevant organisations and partners, including department of work and pensions, HMRC, and as a member of an integrated staff team
- To promote the values and principles of Children First in providing support and advice to the most vulnerable families, promoting their full participation and understanding in the services they receive
- To work in partnership with families to address their needs.
- To develop partnerships to deliver drop-in sessions within local communities to expand our reach in eliminating poverty.
- To record, monitor and evaluate information and plan work in accordance with Children 1st policies, procedures and management systems in line with Scottish National Information and advice standards.
- To work in partnership with staff members and volunteers to assist in the evaluation and continuous improvement of the service.
- To contribute to written reports for a variety of partners/funders and to support accreditation in Money Advice.
- To ensure own continuing professional development through the Children First appraisal and supervision process.
ADDITIONAL DUTIES
Any additional duties will normally be to cover unforeseen circumstances or changes in work and will usually be appropriate and compatible with the regular type of work. If an additional task or responsibility becomes a regular or frequent part of the job, it will be included in the job description in consultation with the post holder.
ADDITIONAL RESPONSIBILITIES
- To be committed and adhere to Children First vision, mission and values.
- To comply with Children First Child Protection and Adult Protection policies and procedures and with National Guidance.
- To comply with Children First code of conduct (All Children First staff) and Codes of Practice for Social Service Workers and Employers (specific to Children and Family Services Divisional staff).
- To actively consider the involvement of children, young people and families with whom we work, in all areas of practice and to implement the Children First Participation Standards.
- To actively consider the involvement of volunteers in all areas of our work and to implement the Children First Volunteer Development Policy.
- To observe all health and safety requirements.
- To work within and promote policies in relation to Equal Opportunities and anti-discriminatory practices.
- Work and adhere to the Scottish National information and advice Standards.
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| AREA | ESSENTIAL | DESIRABLE |
|---|---|---|
| Experience | Direct work with families<br>12 months plus debt advice delivery <br>knowledge of welfare system/benefits/debt/income maximisation<br>Working Knowledge of Scottish debt options | Group work / family work<br>Money advice / Welfare rights experience<br>Tribunal and client representation <br>Representing or advocating on family's behalf with relevant organisations, professional bodies, and individuals<br>Debt advice and formulation of negotiation of repayment schedules.<br>Delivering welfare rights services |
| Knowledge | Debt options <br>Understanding of the causes and impact of poverty on children and families | Welfare benefits system, application forms <br>Relevant childcare legislation linked to associated welfare benefits <br>Child development |
| Skills | Written and verbal reporting skills <br>Excellent communication skills <br>Assessment, monitoring, review and evaluation<br>Ability to work as part of a team<br>Inter-agency liaison and communication<br>Creativity and imagination in response to engaging with families | Group work, family work,<br>Delivering training<br>Use of Advice pro casework recording system |
| Other | Commitment to Children 1st vision, mission and values <br>Commitment to and understanding of the principles of participation<br>Commitment and promotion of equal opportunities and anti-discriminatory practices at work<br>Awareness of personal responsibility in relation to health and safety<br>Ability to work flexible hours and remotely as required. | Driving Licence |
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Why us?
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About us
Children First is Scotland’s national children’s charity. We stand up for every child because all children should have a safe childhood. We protect children from harm and support them to recover from trauma and abuse through our national and local services. We help children, their families and the people that care for them by offering emotional, practical, and financial support. We give children hope and a safer, brighter future. Our core values guide how each one of us works in our individual day to day job:
- With love, we put children first.
- With purpose, we transform children’s lives together.
- With strength, we do whatever it takes to protect Scotland’s children.
These values are reflected in everything we do. If you share our vision and values and would like to join our team then we would love to hear from you.
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