Aldermore Bank
Mortgage Business Development Executive
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Let Us Tell You a Bit About The Opportunity
We are seeking a Business Development Executive with experience in the mortgage or property finance sector to manage new business enquiries from Aldermore brokers. This role is ideal for someone who understands the broker market, mortgage applications, and lending processes, and who is passionate about delivering outstanding service while supporting our growth ambitions.
The successful candidate will deliver exceptional service across all customer and broker interactions, ensuring an efficient end-to-end process. You will maintain high standards at every touchpoint, providing clear, professional, and effective communication throughout.
The position is offered as a 12-month fixed-term contract.
To act as an ambassador of the Bank’s vision to; Back more people to go for it in life and in business.
What will your day look like?
- Manage new business enquiries from Aldermore intermediaries, prospective, and existing brokers via the New Business line, Platinum line, and National Mailbox.
- Support brokers by reviewing DIP declines and providing guidance to progress applications.
- Act as a subject matter expert on policy and process requirements to ensure an efficient application process.
- Provide technical assistance to the team and brokers for submitting DIPs and applications.
- Work within the Property Department to achieve key targets and objectives.
- Support wider department and business teams through administrative tasks and up-skilling initiatives to enhance overall efficiency.
- Resolve queries effectively and accurately, ensuring a “right first time” approach to reduce turnaround times and delays.
- Promote a culture of continuous improvement by identifying and implementing better ways of working while mitigating potential business and external risks.
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What do we expect from you?
- Previous experience within the mortgage, property finance, or lending sector is essential.
- A strong understanding of the mortgage application journey, including Decision in Principle (DIP) submissions, underwriting processes, and broker relationships.
- Experience supporting brokers, intermediaries, or customers within a mortgage or property finance environment.
- Excellent customer service skills with a professional, proactive, and solutions-focused approach.
- Strong communication skills, with the confidence to build effective relationships and manage challenging conversations with brokers and stakeholders.
- A collaborative team player who enjoys working with others to achieve shared goals and drive continuous improvement.
- Experience working within a regulated financial services environment.
What can you expect from us?
- A hybrid working policy, 2 days per week onsite in our Manchester office
- A friendly and flexible culture, the same as how we work with our customers.
- A growing organisation that means there’s lots of opportunities to progress.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.
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Let Us Tell You a Bit About Us
We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts, and business finance solutions, we're backing more people to go for it.
We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van, or motorbike.
Still curious?
Join us and we’ll make the same promises to you as a colleague, as we do to each of our customers. We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
Please note that we have a thorough referencing process, which includes criminal record checks.
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