Habito by Monzo
Mortgage Expert
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đ Getting a mortgage should feel simple, not stressful. That's why we built Habito by Monzo.
We combine smart technology with expert mortgage advisers to help people find the right mortgage, faster. It's personalised, straightforward, and completely free. Check out our protection guide and mortgage calculator.
And we're not stopping there. We're rethinking what buying a home can look like, building products and experiences that make every step easier. If you join us, you'll help shape what's next
Weâre looking for a Mortgage Expert
At Habito, weâre transforming mortgages: making them faster and simpler for customers.
Our Mortgage Experts (thatâs what we call our brokers) are at the heart of everything we do: finding customers the right mortgage, and giving them friendly advice and support the whole way.
Weâre developing a new breed of brokers, fast-paced, interacting via online live chat, creating an empowering & rewarding environment. All of the manual processes that take you away from your customers are removed or automated & weâve only just started. Want to be part of this amazing journey & help influence the brokerage of tomorrow? Then you may be for us.....
More about what youâll do:
- Creating a best in class advice service for all customers - you will do this by assessing customers applications and issuing high-quality recommendations efficiently keeping your customer fully informed throughout the process
- Providing a 5-star customer experience throughout all interactions putting the customer first & empathising with purpose.
- Delivering a high-quality level of communication via online live chat
- Managing an ongoing pipeline of applications proactively, efficiently & effectively.
- Working closely with direct Ops colleagues and the wider Habito group to deliver the best results for the customer
- Adhering to quality & compliance standards
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet â that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right â and where to focus when applying.
Youâll need to be:
- CeMap qualified with +1 year of experience
- Whole of market OR multiple lender experience.
- Organised & able to manage multiple cases in a fast-paced environment
- Flexible and happy to work shifts to maintain an excellent customer experience involving evening and weekends.
The years of experience is a guide and does not preclude applications from candidates with more or less experience, provided the requisite skills can be demonstrated.
The benefits
- Basic salary of ÂŁ46,250 + commission
- Remote-first working
- Flexible holiday - 25 days holiday and more if you need it! (this is team dependent)
- Enhanced maternity & paternity leave - for when you plan to start a family
- Life assurance - 4 x your annual salary
- Career progression - we help you build your career
- Contributory pension scheme - We have an ethical pension fund, but you can decide where you put your money
- International remote working for up to 20 days a year
- Volunteering - 2 days paid volunteering each year for charity of your choice
- Sick pay - up to 5 days sick covered each year
- Casual dress
- GAYE - Give As You Earn - donate to a charity of your choice via payroll.
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More about Habito
Obtaining a mortgage shouldnât be stressful. Thatâs why we built Habito.
We use breakthrough technology and top tier experts to deliver the most personalised, fast and convenient way to get a mortgage today. All for free.
We donât stop at mortgages, either. Together weâre building whole new ways of buying and owning your home. At Habito, youâll be a vital part of that future.
The best ideas come from people with different backgrounds, experiences, and perspectives. That's why we're building a team where everyone feels welcome and can do their best work.
If you're excited about this role but don't meet every requirement, we'd still love to hear from you. You might be exactly who we're looking for.
Weâre an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage đ
âIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iâve been looking for.â
Jessica, London
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