Renasant Bank
Mortgage LOS Support Analyst
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Overview
The Mortgage LOS (Loan Operating Systems) Support Analyst is responsible for mortgage origination system administration.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
- Manage mortgage loan origination software programs used to process and close mortgage transactions.
- Vendor Management
- Manage process of Vendor approval for mortgage department.
- Work with Business Analyst to create business cases for vendor approval and manage through approval process.
- Set up new/terminate employees (different websites).
- Maintain administration of systems on different platforms (desktop, laptop, mobile).
- Perform other related duties as assigned.
Qualifications
- High School Graduate or equivalent.
- Minimum of 2 years job related experience.
- Ability to operate a personal computer using Microsoft Word and Excel.
- Working knowledge of loan documentation and bank terminology.
- Basic knowledge of Accounting.
- Ability to deal tactfully and effectively with customers as well as fellow employees.
- Knowledge of all necessary computer applications.
Physical Demands
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The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank’s professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank’s employees, customers, and assets.
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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word “May”.
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
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