Renasant Bank
Mortgage Retail Regional Manager
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Overview
The Mortgage Retail Regional Manager will be responsible for meeting Production and Profitability goals as defined by Executive Management for specific branch/cost center while adhering to all bank policies. This position will have daily responsibility of managing both Loan Officer activity and performance, along with building working relationships with operations fulfillment to include processing, underwriting, and closing.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
- Recruit, build, and train complete mortgage banking team to include productive loan officers and producing sales managers, while assisting recommending any needed processors, underwriters, and closers and assist in balancing head count accordingly based on volume, goals, and objectives
- Monitor performance metrics for the region in a consistent manner and manage to ensure Renasant Bank benchmark service levels are achieved or exceeded
- Maintain a minimum pipeline of personal production
- Participate and contribute in management meetings as required for Mortgage Division
- Maintain knowledge of trends and developments in local real estate market, as well as changing rules and regulations pertaining to both private and government insured mortgages
- Lead regular meetings with the team assigned to foster a sales and training culture
- Establish a close working relationship with bank market leaders within the bank footprint assigned
- Create an effective strategy for MLO bank branch coverage
- Promote and manage the sales team to consistent cross-selling of bank products to mortgage loan customers and potential customers at each opportunity
- Establish and maintain active community involvement to enhance the bank’s CRA effort
- Remain actively involved in professional organizations in order to maintain contacts
- Perform other related duties as assigned
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Qualifications
- High school diploma or equivalent required; College degree preferred
- 5-10 years of related job/mortgage banking experience required
- Comprehensive knowledge of all Agency Guidelines (FNMA, FHLMC, FHA, VA, USDA, and HFA/Bond)
- Ability to work with all internal and external contacts in a professional manner
- Excellent written and verbal communication skills
- Knowledge of MBS movements, mortgage banking profit margin models, and buy/sell strategies. Knowledge of whole loan, forward, bulk, and mandatory sales preferred
- Detail-oriented and possess excellent problem solving, follow-up, and customer service skills
- Experience working in fast-paced high-volume environment
- Heavy statistical and analytical skills/mathematics aptitude
- Must be proficient with word processing and spreadsheet software programs
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
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Work Environment
The Bank’s professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank’s employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word “May”.
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.
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