Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process. If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Responsibilities

You will lead the end-to-end engineering delivery of the ALIAS Migration Programme, ensuring the successful integration of Virgin Money mortgage servicing capabilities into Nationwide's target architecture. Operating across multiple strategic initiatives, you will own engineering planning and execution for the Mortgage Servicing Web and API estate, aligning delivery activities with programme milestones, release commitments, customer journey objectives, and business priorities. You will be responsible for creating and maintaining integrated delivery plans, driving Stage 1 and Stage 2 estimation activities, and managing delivery against agreed commitments.

Working across a complex technology landscape, you will coordinate engineering delivery spanning mortgage servicing journeys, APIs, web applications, integrations, data migration activities, and supporting platform capabilities. You will facilitate estimation workshops with engineers, testers, architects, and SMEs, developing robust delivery plans, resource forecasts, and critical path schedules. You will also lead release planning and execution across the ALIAS platform, ensuring changes are integrated seamlessly into the wider Mortgage Servicing ecosystem while proactively managing dependencies, risks, and blockers across Nationwide, Virgin Money, suppliers, and partner organisations.

As a senior delivery leader, you will work closely with Customer Journey Managers, Engineering Leads, Solution Architects, Product Owners, and Programme Managers to ensure technology delivery remains aligned with business outcomes and migration objectives. You will provide leadership to a distributed engineering organisation of 50+ engineers, testers, analysts, and partner resources, fostering a culture of accountability, collaboration, and delivery excellence. In addition, you will drive engineering governance, RAID management, milestone tracking, Agile delivery maturity, and executive reporting, providing clear delivery insights, recommendations, and decision support to programme leadership, architecture forums, and CIO-level stakeholders.

About You

As a minimum requirement, you’ll have:

• Proven experience leading engineering delivery within large-scale transformation, migration, merger, or acquisition programmes, ideally within Banking or Financial Services
• Extensive experience delivering complex mortgage servicing technology solutions (e.g., ALIAS, SUMMIT, ILP) with knowledge of Mortgage Servicing Operations, customer journeys, and servicing platforms
• Experience delivering large-scale platform migration and integration programmes, including the integration of acquired business capabilities, applications, operational processes, and customer journeys
• Understanding of Mortgage Servicing Web and API architectures, enterprise integration patterns, customer-facing servicing platforms, and API-led delivery models
• Experience working across legacy and modern technology estates, including IBM Mainframe, Micro Focus COBOL, IMS, IDMS, high-volume batch processing, APIs, microservices, event-driven integrations, and cloud technologies
• Demonstrable experience developing engineering delivery plans, facilitating estimation workshops, managing critical paths, tracking milestones, and reporting progress to senior stakeholders and governance forums
• Proven ability to lead delivery across multiple engineering teams and workstreams, effectively managing dependencies, priorities, risks, release planning, and competing business demands
• Understanding of software engineering practices, solution delivery lifecycles, production readiness, release management, and operational resilience within regulated environments
• Excellent stakeholder management and communication skills, with the ability to influence engineering leaders, architects, programme directors, and CIO-level stakeholders while presenting technical options, risks, and delivery trade-offs
• A collaborative, delivery-focused leader who leads by example, builds high-performing teams, drives continuous improvement, and balances strategic objectives with hands-on execution to deliver business outcomes

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can