Frimley Health NHS Foundation Trust
Mortuary Administration Assistant
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Job Overview
Patient Care with a difference!
Do you have excellent communication and customer care skills, a problem solver, calm and enthusiastic?
The Mortuary department at Frimley Park Hospital is looking for a mortuary assistant to help with the day to day operation of end of life care.
Main Duties of the Job
We are looking for someone who has great computer skills and is competent with data entry and able to prioritise requests coming into the department.
- Good communication skills and knowledge of the Data Protection Act are essential.
- This role is not entirely office based and will involve working in a clinical mortuary environment.
- This is a demanding but rewarding role offering a vital service to the Trust.
- Working hours: 37.5 per week
Working for Our Organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.
- We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
- Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
- We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed Job Description And Main Responsibilities
KEY TASKS & RESPONSIBILITIES:
- To contribute to the management of the mortuary storage facility ensuring HTA guidelines and departmental protocols are followed.
- Financial & Management. To be aware of the financial constraints within the NHS and Pathology and ensure that there is no unnecessary wastage of supplies or resources.
- Personnel & Training.
- To work closely with fellow Mortuary Technicians.
- To host mortuary tours for working groups within the Trust and visiting FD’s, Clinicians and Retrieval Teams.
- In conjunction with the Senior APT, to provide and certify training of Porters and visiting Funeral Directors in use of mortuary equipment, mortuary process and handling of deceased within the mortuary environment.
- Service Delivery and Quality.
- To undertake the receipt and release of deceased in line with departmental protocols and Human Tissue Authority (HTA) guidelines, ensuring all identity (ID) checks as per relevant legislation are completed, ensuring the dignity of deceased and the adherence to the needs of His Majesty’s (HM) Coroners for Surrey, Berkshire and Hampshire.
- To maintain the mortuary premises in terms of hygiene and infection control both for the storage of routine and verminous deceased.
- To maintain all mortuary records as per HTA legislation and the needs of the Trust and HM Coroners for Surrey, Berkshire and Hampshire.
- To possibly participate in the on-call rota (with appropriate remuneration) and to make autonomous decisions regarding releases, acceptance of community deaths, contingency arrangements and access to retrieval teams.
- Work with other mortuary staff, partner BSPS mortuaries, Porters, Funeral Directors and Coroners in the pro-active management of refrigerated space on the FPH premises.
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Person Specification
Education
Essential criteria
- 2 GCSE’s (or equivalent)
Desirable criteria
- Evidence of further education.
Experience
Desirable criteria
- Previous experience in a mortuary or funeral director environment.
- Experience of busy, dynamic working environment.
- Experience of hospital data entry systems.
Skills & Knowledge
Essential criteria
- Efficient.
- Well organised.
- Attention to detail.
- Ability to work under pressure and prioritise appropriately.
- Friendly approach.
- Good time keeping.
- Willing to develop & learn new skills.
- Knowledge of data protection.
Desirable criteria
- An understanding of the NHS and Trust values.
Frimley Health NHS Foundation Trust (FHFT)
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
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Our New Organisational Strategy – FHFT 2030
Our ambition is to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
- We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
- We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
- Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
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