Pen Underwriting UK
Motor Claims Handler
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Introduction
At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.
Overview
We're looking for an enthusiastic and proactive Motor Claims Handler to join our specialist claims team with Pen Underwriting. This is a fantastic opportunity for someone with end to end motor claims experience who enjoys building strong customer relationships and wants to work on a varied caseload that goes beyond standard motor claims.
Unlike many insurer environments where claims are allocated by claim type, you'll manage claims based on client accounts, taking ownership of customer relationships and handling a wide range of claims from first notification through to resolution.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Alongside traditional motor claims, you'll also gain exposure to unique environmental and fuel-related claims, offering the chance to develop expertise in an interesting and varied area.
This is a great opportunity for someone who enjoys working in a fast-paced environment, managing their own workload and building long-term customer relationships. We offer comprehensive training, genuine progression opportunities, and flexible hybrid working. Working hours are Monday to Friday, 9am - 5pm.
How You'll Make An Impact
- Managing a portfolio of motor claims from FNOL through to settlement
- Handling both own damage and third party motor claims
- Managing credit hire, total loss, and liability-related claims
- Building strong relationships with clients, customers, brokers, and suppliers
- Providing regular updates and guidance throughout the claims journey
- Prioritising and managing a high volume caseload in a fast-paced environment
- Handling a unique range of environmental and fuel-related claims alongside traditional motor claims
About You
- Experience handling motor claims throughout the full claims lifecycle, from FNOL through to resolution.
- Experience dealing with a broad range of motor claims, including own damage, third party, credit hire, and total loss claims.
- Strong customer service, communication, and relationship-building skills.
- Ability to manage a busy caseload and prioritise competing demands effectively.
- Confident working in a fast-paced environment and taking ownership of claims from start to finish.
- Enthusiastic, proactive, and keen to learn new areas of claims handling, including environmental and fuel-related claims.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Compensation And Benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London