AV TRADE
MRO Executive – Repair Management
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Serving the aviation industry since 1985, Avtrade is a leading global aircraft component service provider to the aviation industry, specialising in bespoke aircraft Component and Support Solutions.
With a UK Headquarters and global offices in Dubai, Kuala Lumpur, Miami and China, we provide an extensive range of services through local support and dedicated account management to customers worldwide.
Benefits Of Working For Avtrade
- 25 days holiday
- Perkbox & free fresh fruit *
- BUPA *
- Holiday buy/sell scheme *
- Cycle to work *
- Company events such as summer and Christmas parties
- Departmental BBQs *
- Unlimited hot and cold drinks,
- Free EV charging points and free parking *
- Enhanced sick pay (subject to length of service)
- Enhanced maternity and paternity pay (subject to length of service)
- Games room (Xbox, TV and alternatives to unwind) *
Benefits indicated with an asterisk will not be available for vacancies outside the UK, so check with the relevant hiring manager for a full list for the specific country hiring.
This is a full-time, office-based position working Monday to Friday.
Function
To select, monitor and report on aircraft component repair services from approved suppliers worldwide. Manage Avtrade and customer owned property relating to Repair Management (RM) and Contract (PBH) transactions maximising inventory quality and minimizing cost. To provide exceptional customer service at all times by on time delivery, maintaining and building effective partnerships to support Avtrade business objectives.
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Responsibilities
- Source, purchase and manage component repair services for Avtrade and customer owed inventory adhering to MRO Processes and Procedures
- Evaluate MRO vendor workshop findings reports relating to contracted removals ensuring contract adherence and cost recovery
- Develop successful supplier, customer and internal relationships through a combination of good written & telephone communication, including regular and punctual customer status reporting
- Provide excellent customer account management both internal and external to business
- Provide solutions and use initiative to satisfy order requirements and increase revenue
- Attend customer /supplier meetings including occasional travel
Requirements
- Proven ability to provide and deliver excellent customer service/account management and pro-active
- Self-motivated, able to use own initiative and succeed in a busy environment
- Excellent communication skills at all levels, verbal and written/computer literate
- Ability to multi-task, prioritise, meet deadlines and KPIs in fast paced environment
- Strong problem-solving ability with ability to use initiative and common sense as a Team Player
- Capable to succeed in a busy environment with strong attention to detail
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Due to the expected level of interest, we reserve the right to close this vacancy earlier than the advertised closing date. Early applications are encouraged.
See The Full Job Description In The Attachment.
Why work at Avtrade?
We are proud of our strong, diverse teams, who individually and collectively make Avtrade a great place to work.
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