Yadimen Consulting Limited
MS Dynamics Functional Consultant
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MS Dynamics Functional Consultant
Client Discovery exercise (6 weeks), possible extension. UK based. Travel to Germany and the United States.
A Dynamics 365 customer engagement estate runs across a German operating region and a US one. We need a functional consultant to work out what it does today, where the two regions diverge, and what a single target design has to look like. Assessment and design, not build.
The Work
- Run requirement and process workshops with the business in Germany and the US, without a delivery manager in the room.
- Produce the fit gap: what configures, what customises, and what the business changes instead.
- Write the target process and solution design at a level a delivery team can pick up, and defend it when the two regions disagree with each other.
- Deliver findings, risks, options and a recommendation with a size against it.
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Requirements
Required
- Delivered D365 Customer Engagement as a functional consultant, Sales or Customer Service or both. Not a developer, not a technical architect.
- Run a multi-country CRM programme or a global template where two regions had to be reconciled into one design. This is the discriminator.
- Discovery and fit gap as a named deliverable, with the written work to show for it.
- British passport. Client requirement, non-negotiable.
- Available inside two weeks and able to travel at short notice.
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Not This Role
- Finance and Operations or Business Central. The market conflates them with Customer Engagement and they do not transfer.
- Travel expenses to be confirmed before the rate is agreed.
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