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MULTI-CHANNEL MARKETER APPRENTICE
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We’re looking for a creative, enthusiastic and adaptable individual to join our growing team at the National Foundation for Retired Service Animals (NFRSA).
This is an exciting opportunity for someone looking to start a career in marketing while gaining a nationally recognised Level 3 Marketing qualification.
Wage
£12,500 a year
Minimum wage rates (opens in new tab)
Salary £12,500 - £14,000 to be reviewed after 6 months.
Training course
Multi-channel marketer (level 3)
Hours
Monday - Friday, 9.00am - 4.00pm.
30 hours a week
Start date
Tuesday 22 September 2026
Duration
1 year 6 months
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This role gives the opportunity to gain hands-on experience across a wide range of marketing and communications activities whilst playing a vital role in the growth of the NFRSA.
It is also a unique chance to develop and use your professional skills for charitable purposes by promoting our support to retired service animals across the UK!
The postholder will support awareness, fundraising, engagement and supporter development through a range of digital and traditional marketing channels.
Key Responsibilities
- Create engaging content for social media, newsletters, email campaigns, printed materials and fundraising appeals.
- Support the promotion of new animal registrations and the support available to eligible retired service animals and their owners.
- Develop stories and case studies highlighting grants awarded and the difference donor support makes.
- Prepare sensitive tribute and memorial content celebrating the lives and service of animals supported by NFRSA.
- Promote fundraising campaigns, events, challenges and community fundraising activities.
- Create content recognising volunteers, fundraisers, ambassadors, sponsors and corporate partners.
- Review, update and improve content across the NFRSA website to ensure information is accurate, relevant and engaging.
- Upload news articles, event information, animal stories, partnership announcements and campaign updates to the website.
- Identify opportunities to improve website performance, user experience and supporter engagement.
- Support planning, delivery and evaluation of multi-channel marketing campaigns.
- Monitor campaign performance using website, email and social media analytics tools.
- Produce reports and recommendations to improve engagement, registrations, fundraising and awareness.
- Conduct audience, supporter and market research to identify new opportunities.
- Support PR activity through press releases, media monitoring and identifying promotion opportunities.
- Work with volunteers, donors, supporters, suppliers and external marketing providers.
- Maintain marketing records in accordance with data protection requirements.
- Support event promotion before, during and after charity events.
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What You Will Gain
Experience across digital marketing, website management, public relations, content creation, fundraising communications and campaign analysis, together with a recognised Multi-Channel Marketer apprenticeship qualification.
This is a uniquely varied role with an opportunity for the postholder to shape the future of the charity and to significantly impact the lives of retired service animals and their families.
Where you'll work
Bathurst Estate Office
Cirencester
GL7 2BU
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CIRENCESTER COLLEGE
Training course
Multi-channel marketer (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
- Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
- Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
- Use research/survey software to gather audience insight and/or evaluation to support the project.
- Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
- Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
- Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
- Use software to design and create marketing assets to meet the technical specification.
- Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
- Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
- Use a content management system to publish text, images, and video/animated content.
- Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
- Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
- Identify and use data and technologies to achieve marketing objectives.
- Monitor and amend campaigns to meet budget requirements including time and monetary costs.
- Review campaigns regularly to ensure effectiveness, to optimise the results.
- Measure and evaluate campaign delivery to identify areas for improvement.
- Use data analysis tools to record, interpret and analyse customer or campaign data.
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Training will take place in the workplace, online and at Cirencester College.
Essential qualifications
- GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
The role will include attending and supporting NFRSA events, both to help with the events themselves and to capture content for the charity’s marketing and social media channels.
Some events may take place at weekends, so occasional weekend working will be required. Time off in lieu will be provided for any additional hours worked.
The NFRSA supports retired service dogs and horses from the police, fire, prison, NHS, Border Force, National Crime Agency and Military police services. The charity provides financial support towards veterinary and medical costs, helping retired service animals remain with the families they love. Our mission is “Protecting Our Protectors”.
After only four years, the NFRSA has more than 700 registered animals across the UK and has gifted more than £300,000 in grants towards medical care. We are a small but growing team, who are passionate about what we do.
https://www.nfrsa.org.uk/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This apprenticeship is designed to be the beginning of a longer-term career with the NFRSA. For the right person, successful completion of the programme will lead to a full-time, permanent marketing role within the charity.
The contact for this apprenticeship is:
National Foundation for Retired Service Animals
Hannah Hockley
hannah@theapprenticeshippartner.co.uk
07526305325
The reference code for this apprenticeship is VAC2000046464.
Closes in 25 days (Monday 31 August 2026 at 11:59pm)
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