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1-Year Fixed-Term Contract (Maternity Cover – starting mid-September)
Working Pattern: Hybrid (3 days a week in office, usual office hours)
The Opportunity
This is an exciting time to join MandM as we operate at the cutting edge of new technologies in the design and video space. We are looking for a Multi-Media Designer to join our Buying - Creative department on a 1-year maternity cover contract. This role offers a unique opportunity to stretch your capabilities in a multi-skilled profile, pushing creative boundaries while crafting dynamic, customer-first content across all our marketing channels. If you are passionate about fast-paced design, video, and AI innovation, this is an opportunity to make a significant impact.
Who Are We?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.
We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.
We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.
As our business continues to grow we are recruiting for a talented Multi-Media Designer to join our growing team. Why not come be a part of our journey to success and take advantage of all MandM can offer you!
More than a role
- Competitive Salary: Your talent deserves recognition
- Giving Back: 2 paid volunteer days to support the causes you care about
- Career Growth: Opportunity to grow
- Staff Discounts: Stay stylish with our exclusive discounts.
- Company Pension: Secure your financial future.
- Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
- Birthday Delight: Take your special day off to celebrate YOU
- Free Parking
- Health & Wellbeing programme: including critical illness insurance
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The Role Scope
To craft dynamic, customer-first multimedia content for MandM across all marketing channels, utilising your design skills alongside AI innovation to create highly engaging designs, graphics, imagery, animation, and video.
Role key responsibilities:
Digital Design & Campaign Delivery
- Work on project sprints to design web and email communications for seasonal campaigns, transactional marketing, and everyday customer touchpoints.
- Collaborate via internal workflow systems with channel teams to produce and resize imagery for homepages, social media, and digital banners.
- Deliver high-quality print design assets when required, including catalogue artwork and PR collateral.
Video, Motion & AI Innovation
- Utilise advanced AI tools to create product editorials, short-form video assets, and innovative creative edits.
- Produce basic motion graphics and dynamic text overlays to elevate video content across channels.
- Meticulously handle multi-market video exports, ensuring localised text, subtitles, and aspect ratios (16:9, 9:16, 1:1) are accurate.
Creative Concepting & Process Improvement
- Brainstorm, concept, and present creative ideas, project work, and learnings directly to senior stakeholders and Heads of Department.
- Participate in quarterly design reviews and monthly workflow meetings to ensure visual consistency and ongoing process optimisation.
- Maintain clear project housekeeping across servers, drives, and compositions (such as After Effects files) for seamless team handoffs.
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About You
What We’re Looking For
- Experience & Education: A Degree or Diploma in design (or a related creative area), OR demonstrable experience working within a commercial design environment.
- Software Proficiency: Highly proficient in Adobe Creative Cloud—specifically Photoshop, Premiere Pro, After Effects, Illustrator, and InDesign.
- Pace & Organisation: Strong organisational and time management skills, with the proven ability to handle timelines across multiple projects in a fast-moving retail environment.
- Generative AI Interest (Desirable): A genuine interest in generative AI tools with an eagerness to learn Google's AI suite (Google Veo and Nano Banana), or prior experience with AI-driven image/video editing platforms.
- Technical Knowledge: Sound knowledge of Windows operating systems (as the role is Windows-based) and literacy in web design fundamentals.
- Communication Skills: Excellent written and verbal communication skills, with a collaborative mindset to work effectively alongside technical, creative, channel, and studio teams.
Why Join MandM?
- Work with Cutting-Edge Tech: Be at the forefront of retail design by integrating advanced video techniques and generative AI into everyday workflows.
- High-Visibility Impact: Produce work seen by millions of customers across website banners, social channels, emails, and print catalogues.
Our Values
At MandM, our employees are driven by a shared commitment to excellence and making a real impact in the industry. We pride ourselves on upholding these core values in everything we do.
The People
- Integrity
- Teamwork
- Accountability
- Entrepreneurial approach
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