Bellrock Group
Multi-Skilled Engineer/Water Hygiene Technician
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Multi Skilled Engineer / Water Hygiene Technician
London - Field Based
Responsible for delivering planned preventative maintenance (PPM), reactive repairs, fault finding, remedial work across a portfolio of commercial properties.
A good all-rounded engineer, capable in turning their hands to other skills including plumbing, drainage and toilet blockages, and general fabric repairs.
Providing water treatment preventative maintenance to ensure customers remain fully compliant.
Working independently across multiple sites, the role ensures building services, plant, and equipment are maintained safely, efficiently, and in compliance with statutory and company requirements. The role will provide a high standard of customer service, respond promptly to maintenance requests, complete accurate records of work undertaken, and contribute to the continuous improvement of property performance and client satisfaction.
How will you be the change?
Trade Related Tasks
- Perform planned and reactive trade-related maintenance within assigned areas, utilising skills and expertise as allocated by the Scheduler and/or relevant managers.
- Respond to electrical faults and issues promptly, diagnosing and repairing faults as necessary.
- Install, maintain systems and equipment to the highest standards.
- Attend to emergency repairs promptly and participate in out-of-hours call-out rotations when necessary.
- Diagnose and provide solutions to rectify faults, escalating issues when necessary.
- Take measurements, estimate labour, and identify material requirements for follow-on works via the red reporting system.
- Maintain accurate records of work completed, including any follow-up actions required.
- Collaborate with other trades to support broader maintenance tasks as needed.
Compliance
- Ensure timely, accurate submission of electronic worksheets and timesheets.
- Provide accurate paper-based documents where required.
- Submit detailed task reports and red reports, as necessary.
- Provide draft quotes for follow-on works.
- Capture and deliver photographic (before and after) records of completed work.
- Ensure full compliance with client requirements for signing in/out of record books (Bellrocks folders), scanning off at the end of each task.
- Maintain and exercise divergence with company plant/equipment – promptly highlighting defectives to line managers when necessary.
Internal & External Customer Relations
- Always uphold the company’s professional image.
- Foster strong relationships with colleagues, clients, and stakeholders through effective communication.
- Efficiently report any delays or issues to Schedulers, Supervisors, and Managers.
- Resolve client-related concerns or disputes with a purposeful approach.
- Ensure workspaces are always kept clean and orderly.
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Water-Hygiene Related Task
- Carry out Weekly/Daily Flushing.
- Carry out weekly sampling for laboratory testing.
- Carry out 6-monthly Thermostatic Mixing Valve servicing.
- Conduct risk assessments and inspections of water systems, including cold water tanks, pipework.
- Stay current with industry standards, codes, and regulations, ensuring compliance in all activities.
- Maintain accurate records of maintenance activities, equipment status, and service reports.
- Ensure tools, materials, and equipment are used safely and stored correctly.
- Adhere to all health and safety guidelines, including the correct use of PPE.
- Provide excellent customer service when working in occupied rooms/areas.
Multi-Skilled Technical & Operational Duties
- Carry out planned, reactive maintenance engineering tasks in line with allocated work schedules.
- Undertake job-related activities appropriate to skills, competence, and qualifications.
- Inspect, fault-find, and diagnose issues, providing appropriate solutions.
- Complete installation, repair, or maintenance work as required.
- Carry out testing, inspection, and commissioning where applicable.
- Ensure tools, equipment, and materials are used correctly and maintained appropriately.
- Identify and report any follow-on work requirements.
Health & Safety
- Work inline with the company’s Safe System of Work.
- Adhere to Method statement, ensuring POWRA in place at all times.
- Conduct work in a safe and diligent manner adhering to company policies, procedures, risk & method statements.
- Assist in monitoring practices and routines to ensure compliance with relevant SHE legislation and regulations.
Compliance & Administration
- Complete accurate documentation, including worksheets, reports, and records.
- Adhere to all company policies, procedures, and regulatory requirements.
- Ensure compliance with health, safety, and environmental standards.
- Maintain records of work completed and materials used.
- Report defects, incidents, and non-compliance issues promptly.
Customer & Stakeholder Engagement
- Maintain a professional and positive image at all times.
- Communicate effectively with customers, colleagues, and stakeholders.
- Provide clear updates on work progress and issues.
- Support the resolution of service-related issues where required.
- Ensure work areas are left clean, safe, and tidy.
General Responsibilities
- Work flexibly to meet operational requirements.
- Participate in training and development activities.
- Contribute to tool box talks, team meetings, and continuous improvement initiatives.
- Support colleagues and collaborate across teams when required.
- Undertake any other duties appropriate to the role, skills, and competence level.
- Participate in the out-of-hours call rota as per the latest published schedule.
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What does it take?
- Relevant technical qualifications or certifications for trade bias.
- Demonstrable experience in a relevant engineering or technical field.
- Understanding of health, safety, and environmental practices.
- Ability to interpret technical information and instructions.
- Basic IT literacy for record-keeping and communication.
- Understanding of SFG20 maintenance standards.
- General building services knowledge, including HVAC plant.
- Valid driving licence.
- L8 (ACOP L8) Awareness – Understanding of HSE Approved Code of Practice for Legionella control.
- Basic Water Hygiene/Monitoring Training.
- City & Guilds Level 2 Award in Legionella Awareness (desirable).
AI fluency & learning mindset
We are looking for people who actively use AI in their day-to-day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the various sites across London. Monday to Friday - 8:30am to 5:00pm.
What can we offer you?
Upon joining Bellrock, you can expect a comprehensive benefits package including:
- 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us).
- Salary exchange pension scheme.
- Life cover.
- Paid sick leave.
- Health Assured employee assistance and wellness program.
- Enhanced maternity, paternity, and adoption leave.
- Salary sacrifice schemes: Cycle to work.
- Holiday purchase scheme of additional 5 days per year.
- Offers and discount scheme designed to save money on everyday shopping and essentials.
- Healthcare Cashplan.
- MotorSave Scheme.
- Refer a friend.
- Liftshare.
- Virtual GP.
Why Bellrock
Our people are our passion, so we’re all about helping them to achieve their ambitions. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock we’re ready to welcome you. It’s a great place to be.
We would like to attract talent from all corners of the world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you. We are looking for the right person, not necessarily just the right person for this role.
Apply today.
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