Start your career in property maintenance with Cheltenham Borough Council

You’ll learn a range of practical trades, including carpentry, bricklaying and roofing, while working alongside experienced colleagues. You’ll combine hands-on experience with one day a week at Gloucestershire College.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Work alongside an experienced mentor to carry out repairs and maintenance in domestic properties
• Learn and develop practical skills across carpentry, bricklaying and roofing repairs
• Help identify faults and learn how to choose the right approach to repairs
• Support larger projects, including kitchen fitting and the installation of fire-rated doors
• Learn to complete work safely, efficiently and to a high-quality standard, providing a good service to our customers
• Attend Gloucestershire College one day per week during term time and complete the learning required for your apprenticeship

Where you'll work

The Council Depot
Swindon Road
Cheltenham
GL51 9JZ

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GLOUCESTERSHIRE COLLEGE

Training course

Property maintenance operative (level 2)

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What you'll learn

Course contents

• Plan the sequence of work required to carry out routine property maintenance operations.
• Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
• Comply with statutory health and safety regulations and requirements.
• Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
• Comply with key regulatory and legislative requirements, including building regulations.
• Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
• Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
• Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
• Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
• Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
• Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
• Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
• Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
• Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
• Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
• Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
• Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
• Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
• Select and use technical literature and other sources of information and data to address property maintenance problems.
• Record and report information, using digital and written techniques.
• Inspect own work, ensuring it is delivered to the given specifications.
• Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
• Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
• Provide customer feedback whilst maintaining customer service.
• Escalates issues beyond their level of competence and authority.