JGM - John G Mackintosh
Multi-Skilled Service Engineer
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About JGM
Founded in 1907 as a small family-run business, John G Mackintosh has grown steadily over the years, guided by values that remain central to our success today: Integrity, Diligence, Professionalism, and Collaboration. These principles define our culture and shape the way we work with colleagues, clients, and partners.
Our vision is to be Scotland's preferred choice for building services solutions, and every member of the JGM team contributes to achieving that goal.
JGM delivers high-quality building services solutions across multiple sectors, supporting clients through safe, reliable, and high-performing engineering delivery.
We are proud to be an equal opportunities employer, committed to providing a workplace free from discrimination, where everyone is treated with respect and fairness.
JGM is committed to equality, diversity, and inclusion and welcomes applications from all suitably qualified candidates.
Role Overview
As a Multi-Skilled Service Engineer, you will be responsible for the service, planned maintenance, fault-finding and repair of a range of commercial HVAC, refrigeration and associated building services equipment.
You will work across a variety of client sites, diagnosing faults efficiently, carrying out repairs and maintenance to a high standard, and ensuring all work is completed safely and professionally.
Health, Safety & Environment
Safety is a core value at JGM and must always be a primary consideration in all work activities.
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All employees have a responsibility under the Health & Safety at Work Act 1974 to:
- Take reasonable care of themselves and others who may be affected by their actions or omissions;
- Ensure the health, safety, and welfare of colleagues and visitors;
- Protect, as far as reasonably practicable, others from risks arising from work activities.
The Multi-Skilled Service Engineer is responsible for working in accordance with company Health, Safety, and Environmental policies and supporting a positive safety culture.
Key Responsibilities
- Carry out planned preventative maintenance (PPM) on commercial HVAC, refrigeration and associated building services equipment.
- Diagnose electrical and mechanical faults and carry out repairs efficiently and effectively.
- Respond to reactive maintenance calls and breakdowns across a variety of client sites.
- Service, maintain, and repair commercial HVAC, refrigeration and air conditioning systems.
- Complete inspections, testing and commissioning activities where required.
- Identify defects, recommend remedial actions and support continuous improvements of building systems.
- Ensure all work is completed safely and in accordance with company Health, Safety and Environmental policies.
- Maintain accurate service records, maintenance reports and associated documentation.
- Communicate professionally with clients, site representatives and colleagues to ensure a high standard of customer service.
- Support compliance with industry regulations, statutory requirements and safe systems of work.
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Skills & Competencies
Essential
- Demonstrable experience servicing, maintaining and fault-finding commercial HVAC and refrigeration equipment;
- Strong electrical and mechanical fault-finding skills;
- Good understanding of health & safety requirements and safe systems of work;
- Full UK driving licence.
Desirable
- Experience with air source heat pumps;
- Experience with VRF/VRV systems, chillers and AHUs;
- Knowledge of BMS and HVAC control systems;
- IPAF and PASMA certification;
- CSCS or other relevant site certification;
- Manufacturer-specific training on major HVAC equipment;
- Experience working within commercial buildings, healthcare, education, industrial or construction environments.
Qualifications
Essential
- Recognised qualification in Refrigeration & Air Conditioning, HVAC or Building Services Engineering;
- F-Gas Category 1 certification;
- Commercial Gas qualifications
Desirable
- 18th Edition Wiring Regulations
General
This job description outlines the main responsibilities and duties of the role but is not exhaustive. The post holder may be required to undertake other duties within the company as necessary, consistent with the level of responsibility and competence of the role.
JGM reserves the right to amend or update this job description in line with business needs and company priorities.
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