Sanctuary Group
Multi-Trade Operative
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Multi-Trade Operative
Telford - covering sites across Midlands
£35,579 - £37,452 per year
40 hours per week – Monday to Friday, 8:00am – 16:30pm
We have an opportunity for a Multi-Trade Operative to join our Operations Response team based in the Midlands and Shropshire areas. Covering sites across the Midlands you will be responsible for carrying out repairs to occupied properties, ranging from a leaking tap to changing baths, changing a door handle to hanging a new door. The team also carry out external repairs including fencing and groundworks and vinyl floor laying.
The role will include lone and team working, and you will also be required to be on an emergency call out rota. A company van and power tools will be provided for business use along with training as and when needed.
The role of Multi-Trade Operative will include:
- Attending occupied properties to carry out routine repairs, fault fixing and maintenance duties within Social Housing
- Resolving problems or set into motion the means of resolution, ensuring customers are kept informed
- Maintaining a suitable van stock level and restocking these when needed
- Providing accurate and timely information on the progress of works that is easily understood by the customer
- Providing out of hours cover via a call out rota
Skills and experiences:
- To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required, Unvented - G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
- Awareness of health and safety regulations and working legislation
- Skills in some of the following disciplines – Plumbing, Carpentry and Joinery, kitchen and bathroom installations, UPVC door and window fitting
- Excellent customer service and communication skills
- Ability to prioritize workloads, work to deadlines and plan ahead
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
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About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
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- 25 days annual leave (rising to a maximum of 30 days) plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
- £35,579 per annum (rising to £37,452 per annum after 12 months, subject to satisfactory performance)
For more information please click here
[View the job profile](if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 23 September 2026
If you are applying internally, don't forget to use your internal careers account to submit your application.
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team
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