Multi-Trade Operative

Main Purpose of the Role

The Multi-Trade Operative is responsible for delivering a range of property maintenance services, including responsive repairs, planned works, void property refurbishments, and property inspections. The role requires expertise in a primary trade, with the flexibility to undertake secondary trade duties as needed. Work must be completed safely, efficiently, and to agreed quality standards and deadlines.

Key Responsibilities

• Carry out repairs, maintenance, inspections, and refurbishment works across residential properties.
• Maintain van stock levels, accurately record material usage, and order specialist materials when required.
• Complete all job records, reports, and associated paperwork accurately and in real time using company systems.
• Identify and report jobs requiring follow-on works, additional resources, or status changes.
• Ensure company vehicles, tools, and equipment are used safely and maintained appropriately.
• Work in compliance with organisational policies, procedures, and Health & Safety legislation.
• Conduct risk assessments and report hazards, unsafe practices, or incidents.
• Deliver high-quality workmanship with minimal supervision.
• Attend appointments as scheduled and provide excellent customer service.
• Aim to complete repairs on the first visit wherever possible.
• Take a flexible approach to support operational requirements and changing workloads.
• Inspect completed work to ensure quality standards are met before leaving site.
• Support and supervise apprentices or trainees when required.
• Act professionally and represent the organisation positively at all times.