MANGO
MULTIFUNCTIONAL SALES ASSOCIATE (Tyne and Wear Area) [MSLSS]
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Mango
At MANGO, we put our passion into everything we do. Founded in Barcelona and with a presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
YOUR NEXT CHAPTER
The Multifunctional Sales Associate is responsible for ensuring the best customer experience, contributing to increasing store sales, and maintaining Mango's image and customer service standards, while also performing cashier duties and supporting stockroom operations.
- Customer Experience Excellence: Provide exceptional service to customers, ensuring their needs are met and they have a positive shopping experience that reflects Mango's brand values.
- Sales Contribution: Actively contribute to increasing store sales by engaging with customers, understanding their preferences, and recommending products that meet their needs.
- Cashier Duties: Efficiently handle cashier responsibilities, including processing transactions, managing returns and exchanges, and ensuring accurate cash handling and register balancing.
- Stockroom Support: Assist in stockroom operations, including receiving, organizing, and replenishing merchandise, ensuring inventory accuracy and timely distribution to the sales floor.
- Image and Service Standards Maintenance: Uphold Mango's image and customer service standards, ensuring the store is well-presented and service delivery is consistent and professional.
- Product Knowledge Utilization: Utilize product knowledge to assist customers effectively, highlighting key features and benefits to drive interest and sales.
- Team Collaboration: Work collaboratively with the store team to support business objectives, sharing insights and feedback to enhance the overall customer experience.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
THIS ROLE IS FOR YOU IF…
The ideal candidate is customer-oriented, proactive, and responsible, with the ability to multitask across sales, cashier, and stockroom functions. They should possess the skills to engage customers effectively, contribute to sales growth, and maintain high standards of service and presentation.
Your Benefits
- You’ll enjoy a discount on all our collections.
- Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
- We’re committed to your development through training, mentoring, continuous learning and opportunities for growth.
- You’ll be part of one of the leading fashion companies, with a presence in over 120 markets.
- You’ll make a real impact by creating memorable experiences for our customers and contributing to the success of our Stores.
- You’ll thrive in a people-centred culture, where learning, career mobility and continuous development are part of everyday life.
- You’ll work in an innovative environment that fosters collaboration and creativity.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
At MANGO, we foster an inclusive culture where everyone can write their own story. We value authenticity, diverse perspectives and equal opportunities so that everyone can learn, grow and realise their potential.
If you require any adjustments during the recruitment process or when you join us, please let the person responsible for your application know. We are committed to providing you with the support you need.
Job requirements:
About You
- Previous experience in retail or customer service would be an advantage.
- Good command of English.
- No specific qualifications are required. Studies related to retail, fashion or similar fields will be an advantage.
- A passion for fashion and teamwork
In compliance with Regulation (EU) 2024/1689, we inform you that artificial intelligence systems may be used as a support tool in the selection process for your application, ensuring transparency throughout the process. These systems do not make autonomous decisions: the process is supervised by our recruitment team, who hold sole responsibility for the final decision, after your skills and experience have been assessed. If you would like your application managed through another channel, please email recruitment_uk@mango.com
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London