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Multinational Client Management Associate Global Specialist
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Great opportunity to join our Multinational Client Management team as an Associate Global Specialist, responsible for delivering day-to-day client service to allocated multinational clients and supporting new and existing business within the relevant Business Area.
The Role
- Support the delivery of the annual service plan for each Multinational Client
- Coordination and consolidation of renewal data and the collection process.
- Provide input into strategy meetings with clients, brokers and insurers
- Monitor and support the meeting of agreed KPI's with insurer regarding local policy and certificate issuance, together with premiums collections and cashflow
- Input or production of premium allocations to ensure these are benchmarked with local norms, comply with local tariffs etc.
- Managing the coordination and distribution of network fees
- Coordinate instructions of group programmes to broker network and local client operations (where required) including the overseeing of relevant documentation
- Manage production of certificates requested for overseas operations with the insurer and/or local broker where required.
- Collect and consolidate local policy summaries (covers, limits, insurers, premiums remuneration etc) to ensure:
- compulsory covers are purchased
- no duplications with global programmes
- local policies dovetail with global programmes
- adherence to group risk purchasing philosophy
- compliance with remuneration parameters
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- Provision of information on admitted/non-admitted, compulsory covers and other regulations and practices.
- Provision of underlying insurance details to broking teams where DIC/DIL cover is arranged.
- Provide advice to colleagues and clients on the operation of global programmes.
- Advise colleagues and clients on the structure of global programmes to ensure compliance with local legislation, practices and related issues i.e. provision of information on admitted/non-admitted, compulsory covers and other regulations and practices
- Advise colleagues and clients on insurers capabilities to deliver global solutions
- Troubleshoot issues including mid-term changes, chasing premiums, requests and claims.
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